Join our team as a Patient Accounts Representative and enjoy the freedom and flexibility of a remote role! We're seeking a highly skilled and motivated individual to support the reduction of Accounts Receivables for our Patient Financial Services department. As a Patient Accounts Representative, you will play a critical role in driving success and delivering exceptional patient experiences. With a competitive salary and a commitment to attracting the best talent, this is an opportunity you won't want to miss.
Job Summary:
The Patient Accounts Representative will be responsible for supporting the reduction of Accounts Receivables by performing a variety of duties, including assisting patients with their bills or other financial aspects of their care, responding to correspondence, billing and re-billing, addressing denial issues, and handling credits and trend monitoring.
Essential Functions:
- Take actions to maximize collection of balances due or account resolution from all sources, meeting Quality and Productivity expectations.
- Facilitate account resolution by accurately identifying, following up on, or correcting billing errors, lower than expected reimbursement, or denials for correction and submission or resubmission to patients and/or insurance carriers.
- Timely identify, research, and resolve any issues that may cause delays in payment or account resolution, and identify opportunities to improve collections and follow-up activities.
- Collaborate with teams, peers, and revenue cycle departments to achieve shared goals and objectives.
Job Requirements:
- High School diploma required.
- 1-2 years of experience in healthcare insurance billing or account follow-up.
- Prior experience with Medicaid and Charity Care.
- Strong knowledge of Patient Accounting systems.
- Ability to work in a team environment that requires quick turnaround and quality output.
Scheduling Requirements:
- Shift working: Tuesday-Saturday, 10:30am - 6:30pm ET.
- Full-time position.
What We Offer:
- Competitive salary and benefits package.
- Opportunity to work remotely and enjoy a better work-life balance.
- Collaborative and dynamic work environment.
- Professional development and growth opportunities.
Submit Your Application
Don't miss this opportunity to make a significant impact in the lives of our patients. Apply now and take the first step towards a rewarding new role.
Apply Now
Apply Now