At arenaflex, we're revolutionizing the way businesses operate by harnessing the power of data and analytics. As a Business Intelligence Engineer, you'll play a pivotal role in shaping the future of our organization by developing strategic reports, designing intuitive User Interfaces, and driving projects that support our teams and influence decision-making across the organization. If you're passionate about leveraging machine learning, big data techniques, and innovative solutions to drive business growth, we want to hear from you!
**About arenaflex**
arenaflex is a global leader in e-commerce, committed to providing an exceptional customer experience. Our Amazon Business Customer Support (ABCS) team is dedicated to delivering top-notch support to our customers, and we're looking for talented individuals like you to join our analytics team. As a Business Intelligence Engineer, you'll work closely with finance, engineering, and leadership teams to drive business analytics and make a measurable impact.
**A Day in the Life**
As a Business Intelligence Engineer at arenaflex, you'll have the opportunity to work on a wide range of projects, from developing strategic reports and designing User Interfaces to driving projects that support our teams and influence decision-making across the organization. You'll be part of a dynamic team of analytics professionals who are passionate about using machine learning to build automated systems and solve problems that matter to our customers.
**Key Responsibilities**
* Scope, design, and build database structure and schema to enable ABCS team members to self-serve
* Create data pipelines using extract, transform, and load (ETL) connections/SQL queries to bring new attributes into the ABCS master database
* Retrieve and analyze data using a broad set of arenaflex's data technologies and resources
* Pull data on an ad-hoc basis using SQL queries
* Design, build, and maintain automated reporting, dashboards, and analyses to enable our team to focus on solving ambiguous problems
* Conduct deep dives to identify root causes of pain points and opportunities for improvement
* Work closely with Certified Specialist Business Intelligence (CSBI) teams to ensure ABCS uses globally standard metrics and definitions
* Collaborate with finance and business partners to gather data and metrics requirements
**Essential Qualifications**
* 5+ years of SQL experience
* 7+ years of professional or military experience
* Experience programming to extract, transform, and clean large (multi-TB) data sets
* Experience with theory and practice of design of experiments and statistical analysis of results
* Experience with AWS technologies
* Experience in scripting for automation (e.g. Python) and advanced SQL skills
* Experience with theory and practice of information retrieval, data science, machine learning, and data mining
**Preferred Qualifications**
* Experience working directly with business stakeholders to translate between data and business needs
* Experience managing, analyzing, and communicating results to senior leadership
**Skills and Competencies**
* Strong understanding of different businesses and customer profiles, as well as the underlying analytics
* Ability to translate business requirements into analysis, collect and analyze data, and make recommendations back to the business
* Excellent problem-solving and analytical skills
* Strong communication and collaboration skills
* Ability to work in a fast-paced environment and adapt to changing priorities
**Career Growth Opportunities and Learning Benefits**
At arenaflex, we're committed to helping our employees grow and develop their careers. As a Business Intelligence Engineer, you'll have access to a wide range of training and development opportunities, including:
* Regular training sessions and workshops on the latest data technologies and techniques
* Opportunities to work on high-impact projects and contribute to the development of new analytics solutions
* Collaborative and dynamic work environment with a team of experienced analytics professionals
* Opportunities for career advancement and professional growth
**Work Environment and Company Culture**
arenaflex is a global company with a diverse and inclusive workplace. We're committed to providing a supportive and collaborative environment that allows our employees to thrive. As a Business Intelligence Engineer, you'll have the opportunity to work with a talented team of professionals who are passionate about using data and analytics to drive business growth.
**Compensation, Perks, and Benefits**
arenaflex offers a comprehensive benefits package that includes:
* Medical, Dental, and Vision Coverage
* Maternity and Parental Leave Options
* Paid Time Off (PTO)
* 401(k) Plan
**How to Apply**
If you're passionate about leveraging machine learning, big data techniques, and innovative solutions to drive business growth, we want to hear from you! Please submit your application, including your resume and a cover letter, to [insert contact information]. We can't wait to hear from you!
**About arenaflex's Commitment to Diversity and Inclusion**
arenaflex is an equal opportunity employer and is committed to a diverse and inclusive workplace. We welcome applications from individuals of all backgrounds, experiences, and skill sets. If you're passionate about this role and want to make an impact on a global scale, please apply!