Travel Consultant – Apollo Expert

BEPC has an open position for a Travel Consultant – Apollo Expert Location: Remote Benefits: Medical, Dental, Vision, and Life Insurance Pay Rate: $33.00 – $35.55 Per hour with weekly pay!!! Term: 6-month contract with possible extensions or permanency based on performance Shift: 1st shift from 8:00 AM to 5:00 PM, Mon-Fri Requirements: BA degree preferred & 3+ years of Apollo GDS Experience is a MUST!!! • ****NO CORP-TO-CORP CANDIDATES WILL BE CONSIDERED***** Job Description: As a Travel Consultant, you will be part of a dynamic, fully remote team supporting corporate business clients with their travel needs. Our team prides itself on its warm, inclusive culture and forward-thinking in travel technology. Career growth is a strong part of our culture—many of our Traveler Care leaders began in this very role and have grown into diverse departments across Amex GBT. What you’ll be doing: • Advise and arrange domestic and international travel for corporate customers, including individual and group bookings. • Conduct thorough research and analysis to provide the best travel options and proactively offer additional travel-related services. • Book complex business travel across air, rail, road, and accommodations. • Use Global Distribution Systems (GDS), with native expertise in APOLLO. • Ensure full compliance with client travel policies, supplier policies, and regulatory guidelines. • Handle special customer requests with a proactive and positive approach using professional telephone service techniques. • Collaborate with team members to coach, mentor, and deliver feedback to continuously improve service standards. • Additional job responsibilities and key performance indicators (KPIs) will be shared during the interview process. What You Bring: • Minimum 3 years of recent hands-on experience with the APOLLO GDS system (this is a hard requirement). • Demonstrated experience in international corporate travel. • Strong communication skills, both written and verbal. • Passion for delivering excellent client service with a proactive and problem-solving mindset. • High level of attention to detail and ability to manage sensitive traveler information with integrity. • Solid understanding of the travel industry, including business travel, leisure travel, or airline reservations. • Proven ability to independently resolve issues or collaborate with suppliers to address customer concerns. • Strong teamwork ethic and openness to feedback and continuous improvement. Added bonus if you have: • U.S. Citizenship is required (No Green Card holders, due to client’s government contract). • Applicants will be subject to an additional government security clearance post-onboarding, which will be coordinated by GBT. Note: Please ensure your resume reflects your APOLLO experience clearly and includes your shift availability below your name. Apply tot his job