Join the Innovative Team at American Express
Are you a skilled Senior Quality Engineer looking for a new challenge in the card payment solutions industry? Do you have a passion for working with cutting-edge technologies and collaborating with a talented team of professionals? Look no further than American Express, a leading global financial services company that is dedicated to providing exceptional customer experiences.
We are currently seeking a highly motivated and experienced Senior Quality Engineer to join our Card Payment Solutions team in Cincinnati, OH. As a key member of our team, you will have the opportunity to work on exciting projects, develop your skills, and contribute to the success of our organization.
About American Express
American Express is a global financial services company that provides a range of products and services to individuals and businesses. Our company is built on a foundation of innovation, customer satisfaction, and community involvement. We are committed to creating a diverse and inclusive work environment that fosters creativity, collaboration, and growth.
Our Card Payment Solutions team is responsible for developing and implementing payment solutions that meet the evolving needs of our customers. We are looking for talented professionals who share our passion for innovation and customer satisfaction.
Job Summary
As a Senior Quality Engineer on our Card Payment Solutions team, you will play a critical role in ensuring the quality and reliability of our payment solutions. You will work closely with a team of engineers and developers to design, test, and implement payment solutions that meet the highest standards of quality and security.
Your primary responsibilities will include:
- Performing technology partner EMV card personalization level validation/testing for assigned projects to ensure data design accuracy per relevant specifications and defined scope during the accreditation process
- Identifying, investigating, and resolving complex processing, application usage, or business issues
- Escalating chip card issues to internal Systems Architects, Product Development, Product Management, and Operations teams and managing issue resolution
- Conducting analysis to diagnose and resolve EMV card personalization issues in both test and production environments
- Presenting new technologies, industry trends, or best practices to stakeholders and the broader organization; sharing learnings and insights
- Playing an active role in mentoring and coaching other engineers
Key Responsibilities
Core Responsibilities
As a Senior Quality Engineer, you will be responsible for:
- Collaborating with a team of 6-8 engineers to design, test, and implement payment solutions
- Developing and executing test plans to ensure compliance with industry standards and regulations
- Analyzing and resolving complex technical issues related to payment solutions
- Communicating technical information to non-technical stakeholders
Additional Responsibilities
In addition to your core responsibilities, you may also be asked to:
- Participate in project planning and estimation
- Develop and maintain technical documentation
- Collaborate with cross-functional teams to identify and prioritize project requirements
- Stay up-to-date with industry trends and emerging technologies
Requirements and Qualifications
Essential Qualifications
To be considered for this role, you must have:
- A Bachelor's or Master's degree in Computer Science, Electrical Engineering, or a related field
- Strong knowledge of the EMV smart card industry, certification, and implementation cycles, or experience as a integration specialist, engineer, or certification role in the payment industry
- Experience with EMV card test tools like Barnes, OPV
- Experience with at least one programming language, such as Java or C++
- Proven experience in project and program management in a complex, distributed environment
- Excellent communication and problem-solving skills
Preferred Qualifications
We would also like to see:
- A Master's degree in Computer Science, Electrical Engineering, or a related field
- Experience with multiple programming languages
- Certification in a relevant industry, such as payment processing or software development
- Experience with agile development methodologies
What We Offer
Competitive Compensation and Benefits
We offer a competitive salary of $26/hour, as well as a comprehensive benefits package that includes:
- Medical, dental, and vision insurance
- 401(k) matching program
- Paid time off and holidays
- Opportunities for professional growth and development
Career Growth Opportunities
At American Express, we are committed to helping our employees grow and develop their careers. We offer:
- Training and development programs
- Mentorship opportunities
- Career advancement opportunities
- A culture of innovation and experimentation
Work Environment and Culture
Our work environment is collaborative, inclusive, and dynamic. We offer:
- A state-of-the-art office space
- A culture of innovation and experimentation
- Opportunities for socialization and team-building
- A commitment to diversity, equity, and inclusion
How to Apply
If you are a motivated and experienced Senior Quality Engineer looking for a new challenge, we encourage you to apply for this exciting opportunity. Please submit your resume and cover letter to [insert contact information]. We look forward to hearing from you!
Even if you feel you're not a perfect match, we'd still love to hear from you. We are looking for great people to join our friendly team.
Apply now and join our team!
Apply Now