Sales Development Representative

Melio is the fastest-growing B2B payment platform in the US, dedicated to helping small business owners succeed. As a Sales Development Representative, you will be responsible for initiating new business conversations, qualifying prospects, and collaborating with Account Executives to drive growth. Responsibilities - Conduct high-volume, targeted outbound activities including cold calls, personalized emails, and LinkedIn outreach to engage prospects who are not yet familiar with Melio - Utilize provided lists and conduct independent research to identify SMB businesses that align with our Ideal Customer Profile (ICP) and pinpoint key decision-makers within those organizations - Engage prospects in discovery conversations, effectively qualify their needs and pain points, and successfully book introductory meetings for our SMB Account Executives - Work closely with your assigned Account Executives and Sales leadership to develop, refine, and execute outbound strategies, adjusting tactics based on performance and market feedback - Ensure a seamless and effective transition of qualified opportunities to Account Executives, providing comprehensive context to maximize conversion rates - Consistently meet and exceed daily, weekly, and monthly activity and meeting-set targets, directly contributing to Melio's revenue pipeline - From time to time, assist with various initiatives such as event preparation and follow-up, targeted call blitzes, and other revenue-driving projects - Maintain accurate and up-to-date records of all prospecting activities and customer interactions within Salesforce, contributing to a data-driven approach to performance improvement Skills - 1+ year of dedicated experience in an Outbound Sales Development or Business Development Representative role, with a proven track record of successful cold outreach (cold calling, email, LinkedIn) - Demonstrated ability to identify target prospects and key decision-makers within a given territory - Experience conducting high-volume, consistent outbound activities while maintaining quality and personalization - Strong verbal and written communication skills, with the ability to articulate value propositions clearly and handle objections effectively - A results-oriented mindset with a strong drive to meet and exceed targets - Familiarity with CRM software (preferably Salesforce) and sales engagement tools (e.g., Outreach, SalesLoft) - Ability to work collaboratively with Account Executives and adapt to evolving sales strategies - Resilience and a positive attitude in the face of challenges, with a strong desire to learn and grow in a sales career - Fintech, SaaS, or startup experience is a plus, demonstrating an ability to thrive in a fast-paced environment - Experience in the payments or SMB market - Familiarity with sales methodologies - Proven ability to leverage data to improve prospecting effectiveness Benefits - Medical, Dental, and Vision: We offer generous and highly competitive plans with up to 100% employer-paid coverage, FSA and HSA. - 401K matching: Feel the investment of working at a high-growth company. - Wellness: We take a holistic approach to wellness at Melio with a focus on providing financial, physical, emotional, social, and community support for our employees. - Time Off: Time to rest and recharge is a priority for us. We offer competitive vacation time, sick days, holidays, parental leave and wedding days to allow you to take the time you need, when you need it. - Food perks: Enjoy our fully stocked kitchens, along with a weekly Seamless stipend and plenty of catered meals each week. - Office culture: Thrive in our collaborative offices in New York City or Denver, in a hybrid working environment. We are dog friendly as well! - Growth and development: Lean on the diverse team to foster professional and personal growth through workshops, mentorship programs, and team building activities. Company Overview - Melio is a fintech company that delivers a digital accounts payable and receivable platform tailored for small and medium-sized businesses. It was founded in 2018, and is headquartered in New York, New York, USA, with a workforce of 501-1000 employees. Its website is https://www.meliopayments.com.