Wonder is a mealtime platform that aims to make great food more accessible. As a Restaurant Recruiting Support Specialist, you will focus on providing exceptional support to candidates and hiring teams while ensuring a smooth and efficient hiring process.
Responsibilities
- Respond promptly to candidate inquiries via Zendesk, email, phone, text, and Paradox messaging, ensuring a positive candidate experience throughout the recruitment process
- Collaborate with others on the recruitment team and hiring managers to identify trends, issues, and areas for improvement in recruitment processes and systems
- Respond promptly to internal stake holder and manager inquiries via Zendesk, email, phone, text, and Slack, providing clear and concise information
- Maintain accurate records and documentation of all interactions and resolutions related to recruitment support activities
- Other duties as assigned
Skills
- Previous experience in customer service, technical support, or recruitment support roles
- Strong communication skills, with the ability to effectively communicate to diverse audiences
- Excellent problem-solving abilities and a proactive approach to addressing challenges and troubleshooting issues
- Highly organized with the ability to prioritize tasks and manage multiple responsibilities effectively
- Customer-focused mindset with a commitment to delivering exceptional service to candidates and stakeholders
- Proficiency in Microsoft Office suite and experience with recruitment software or applicant tracking systems
- Ability to work collaboratively in a fast-paced environment and adapt to changing priorities and requirements
- Flexibility to work weekends and holidays as needed
- Ability to travel to support onsite hiring events as needed
Benefits
- Competitive salary package including equity and 401K
- Multiple medical, dental, and vision plans to meet all of our employees' needs
- Many benefits and perks that are not listed
Company Overview
- Grubhub is an online platform that connects customers with local restaurants. It was founded in 2004, and is headquartered in Chicago, Illinois, USA, with a workforce of 1001-5000 employees. Its website is http://www.grubhub.com.