Unlock Your Sales Potential with Lowe's Pro Services
Are you a driven sales professional looking for a new challenge? Do you have a passion for helping businesses succeed? Lowe's is seeking an experienced Sales Specialist to join our Pro Services team on a full-time remote basis. As a key member of our sales team, you will be responsible for driving sales growth, building strong relationships with professional customers, and providing expert product knowledge to help them achieve their goals.
About Lowe's and the Pro Services Team
Lowe's is a FORTUNE 50 home improvement company serving millions of customers across the United States. Our Pro Services team is dedicated to providing exceptional service to professional customers, including contractors, builders, and facility managers. As a Sales Specialist, you will be the go-to expert for our Pro customers, helping them find the products and services they need to succeed in their businesses.
Key Responsibilities
- Understand the Pro business to identify customer needs and provide expert sales guidance, including locating, demonstrating, selecting, quoting, and ordering merchandise.
- Work closely with Lowe's Pro Supply to order products through our Fulfillment and Delivery network, ensuring seamless service to customers.
- Communicate the benefits of using Lowe's Pro Supply, including the value of our Fulfillment and Delivery network, to customers.
- Utilize CRM tools to build strong customer relationships, streamline processes, and drive sales growth.
- Promote Lowe's Pro rewards and partnership programs, including MVPs Pro rewards and Pro Credit solutions.
- Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
- Cross-functionally train in other areas of the store to enhance customer service and stay up-to-date on product knowledge.
- Perform other duties as assigned, including meeting sales targets and participating in ongoing training and development.
Essential Qualifications
- High school diploma or equivalent required.
- 1-2 years of sales experience, with a proven track record of identifying and selling products based on customer needs.
- 1-2 years of customer service experience, with a strong understanding of identifying and resolving customer issues.
- Ability to sit, bend, stand, move around the store, and lift items of up to 25lbs unassisted.
- Availability to work a variety of shifts, including nights and weekends.
- Proficiency in using common retail technology, such as smartphones and tablets.
- Sales-related licensure or registration, if required by law in your state.
Preferred Qualifications
- 1-2 years of experience in sales or customer service in a sales environment with required sales goals or metrics.
- Experience entering and submitting customer sales orders, including special sales orders.
- Professional certification related to the department being considered.
- Bi-lingual skills, which can be a valuable asset in serving our diverse customer base.
What We Offer
At Lowe's, we are committed to supporting the growth and well-being of our associates. As a Sales Specialist, you will have access to a range of benefits and perks, including:
- Competitive salary and bonus opportunities.
- Multiple top-tier health insurance options.
- Lowe's tuition assistance program.
- Company-matching 401(k) and optional Employee Stock Purchase Program.
- 10% Associate Discount.
- Track to the Trades program, which provides opportunities to develop new trade skills.
- A range of other benefits, including life and disability insurance, paid time off, and flexible spending accounts.
Career Growth and Development
At Lowe's, we are committed to helping our associates grow and develop in their careers. As a Sales Specialist, you will have opportunities to:
- Develop your sales skills and expertise.
- Build strong relationships with customers and drive sales growth.
- Participate in ongoing training and development to stay up-to-date on product knowledge and industry trends.
- Take on new challenges and responsibilities as you grow in your role.
Work Environment and Culture
As a remote Sales Specialist, you will be working from home, with the flexibility to manage your own schedule. Our company culture is built on a foundation of respect, inclusivity, and teamwork. We value diversity and promote an environment where everyone feels welcome and supported.
Compensation and Benefits
The pay range for this role is $22.00 - $30.80 per hour, with a starting rate of pay that may vary based on factors including position offered, location, education, training, and/or experience. We offer a comprehensive benefits package, including health, vision, and dental insurance, life and disability insurance, paid time off, and 401(k) matching.
Join Our Team
If you are a driven sales professional looking for a new challenge, we encourage you to apply for this exciting opportunity. As a Sales Specialist with Lowe's Pro Services, you will have the chance to make a real difference in the lives of our customers, while growing and developing in your career. Apply now to join our team!
Ready to join us? The first step is easy. Click apply now and we'll be in touch soon!
Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
Apply Now