Introduction to A Associates and the Industry
A Associates is a leading private organization in the USA, committed to delivering best-in-cloud products and services that address the needs of clients pursuing some of the world's greatest challenges. As a key player in the private sector, A Associates recognizes the importance of investing in cutting-edge technology and talented professionals to drive innovation and growth. The data center and cloud infrastructure industry is rapidly evolving, with a growing demand for skilled technicians and specialists who can design, implement, and maintain complex cloud environments. If you are passionate about cloud technology and eager to join a dynamic team, we encourage you to apply for this exciting opportunity.
Job Summary and Responsibilities
As a Data Center Technician and Cloud Infrastructure Specialist at A Associates, you will play a critical role in ensuring the smooth operation of our data center and cloud infrastructure. Your primary responsibilities will include:
- Equipment installation and configuration of enterprise servers and cabling infrastructure
- Hardware Break/Fix replacement of Field Replaceable Units (FRUs)
- Rack installation, including placing racks, cabling, powering up, and handing off servers to internal provisioning teams
- Troubleshooting and resolving Telco Availability issues
- Investigating and replacing Network Switch hardware
- Communicating within a tagging environment used and governed by various internal Oracle Cloud service owners and teams
- Documenting activities and building/modifying Standard Operating Procedures (SOPs)
- Organized cabling, labeling, and troubleshooting of fiber/copper/telecom links
- Infrastructure power supplies and cabling installation, repair, and maintenance
- Executing small projects independently and working with your manager to plan and execute larger local projects
Essential Qualifications and Requirements
To be successful in this role, you should possess:
- Knowledge of server/storage/network hardware
- A strong interest in learning new data center concepts
- Excellent verbal and written communication skills
- A shift schedule (4 days per week, 10-hour shifts), including weekends and holidays
- 3+ years of experience working in an IT environment
- Experience troubleshooting issues on servers, networking devices, and IT equipment
- Inventory management experience, including ordering, receiving, and delivering server parts
- Experience receiving on-call shifts and ability to respond to critical events as needed
- Experience escalating issues to Sr. on-site staff and management on a case-by-case basis
- IT Equipment Concepts knowledge (Rack, SAN, SCIS, Linux/Unix, GRUB)
- Knowledge of trunking infrastructure is a plus
Preferred Qualifications and Skills
While not required, the following qualifications and skills are preferred:
- A 2-year or 4-year degree or 3+ years of experience
- 1 year+ experience in Structured Cabling Copper/Fiber, testing of cables, Cooling and Electrical systems concepts within the data center
- Experience with cloud infrastructure and data center operations
- Familiarity with Oracle Cloud services and technologies
- Strong problem-solving and analytical skills
- Ability to work independently and as part of a team
Career Growth Opportunities and Learning Benefits
At A Associates, we are committed to providing our employees with opportunities for growth and development. As a Data Center Technician and Cloud Infrastructure Specialist, you will have access to:
- Comprehensive training programs to enhance your skills and knowledge
- Opportunities to work on complex and challenging projects
- Cross-functional training and development opportunities
- A collaborative and dynamic work environment
- Recognition and rewards for outstanding performance
Work Environment and Company Culture
A Associates is dedicated to creating a positive and inclusive work environment that values diversity, equity, and inclusion. We offer:
- A competitive salary range of $35-40 per year
- A comprehensive benefits package, including health, dental, and vision insurance
- A 401(k) retirement savings plan with company match
- Paid time off and holidays
- A dynamic and collaborative work environment
- Opportunities for professional growth and development
Conclusion and Call to Action
If you are a motivated and talented Data Center Technician and Cloud Infrastructure Specialist looking for a new challenge, we encourage you to apply for this exciting opportunity. At A Associates, we are committed to providing our employees with a positive and inclusive work environment, opportunities for growth and development, and a competitive compensation package. Don't miss out on this chance to join our team and contribute to the success of our organization. Apply now and take the first step towards an exciting and rewarding career with A Associates.
Apply today and become a part of our dynamic team!
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