← All Jobs
Posted Nov 12, 2025

Experienced Customer Support Specialist for Medical Records Processing and CPC Processor – Remote Call Center Opportunity with blithequark

Apply Now

Introduction to blithequark

blithequark is a pioneering data platform company and the world’s leader in health data exchange, driven by the vision that every healthcare decision is powered by the right data, at the right time, in the right format. Our platform is powered by the largest, most diverse health data network, enabling data to be secure, accessible, and usable to inform better health decisions. blithequark is trusted by the world’s leading life sciences companies, government agencies, and those who deliver and pay for care.

Join Our Team

By joining blithequark today, you’re stepping onto a high-performing, values-driven team. Together, we’re rising to the challenge of tackling some of healthcare’s most complex problems with technology-forward solutions. Our team brings a diversity of professional, educational, and life experiences to realize our bold vision for healthcare. We are committed to a work environment free from job discrimination and are proud to be an Equal Employment Opportunity employer.

Job Overview

This is a remote call center role, working full-time from Monday to Friday, 8am-4:30pm EST. As a Customer Support Specialist for Medical Records Processing and CPC Processor, you will be comfortable working in a high-volume production environment, processing medical record requests, and providing exceptional customer support to patients, insurance companies, and attorneys. You will be documenting information in multiple platforms using two computer monitors and must be proficient in Microsoft Office, including Word and Excel.

Key Responsibilities

Essential Qualifications

Preferred Qualifications

Skills and Competencies

Career Growth Opportunities and Learning Benefits

At blithequark, we are committed to the growth and development of our team members. As a Customer Support Specialist for Medical Records Processing and CPC Processor, you will have access to comprehensive onsite/virtual training programs, followed by job shadowing with an assigned mentor. You will also have opportunities to develop your skills and advance your career in a dynamic and rapidly growing company.

Work Environment and Company Culture

blithequark is committed to a work environment free from job discrimination and is proud to be an Equal Employment Opportunity employer. We offer a collaborative and dynamic work environment, with a team of experienced professionals who are passionate about improving healthcare through technology-forward solutions. Our company culture values diversity, equity, and inclusion, and we are committed to creating a workplace where everyone feels valued, respected, and empowered to contribute.

Compensation, Perks, and Benefits

blithequark offers a competitive compensation package, including a comprehensive benefits program, paid time off, and opportunities for career growth and development. The estimated base pay range per hour for this role is $15-$18.32 USD. We also offer a range of perks and benefits, including company equipment, virtual phone, and tuition assistance.

Conclusion

If you are a motivated and customer-focused individual with a passion for healthcare and technology, we encourage you to apply for this exciting opportunity to join blithequark as a Customer Support Specialist for Medical Records Processing and CPC Processor. As a member of our team, you will have the opportunity to make a meaningful contribution to improving healthcare outcomes and advancing the field of health data exchange. Apply now to take the first step in your career with blithequark!

Equal Employment Opportunity

blithequark is committed to a work environment free from job discrimination and is proud to be an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

Reasonable Accommodations

blithequark is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it by selecting the ‘Interview Accommodation Request’ category.

Privacy Policy

For more information about how we collect and use your data, please review our Privacy Policy.

Apply Now