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Posted Nov 12, 2025

Experienced Customer Success Manager for Professional Employer Organizations – Driving Business Growth and Customer Satisfaction through Strategic Relationship Building and Operational Excellence

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Welcome to blithequark

At blithequark, we are revolutionizing the way businesses operate on a global scale. As a leading provider of payroll and HR solutions, we are committed to unlocking opportunities for every person, team, and business. Our platform combines HRIS, payroll, compliance, benefits, performance, and equipment management into one seamless solution, empowering companies to scale smarter, faster, and more compliantly. With a presence in over 150 countries and a team of 6,000 professionals spanning more than 100 countries, we are proud to be a globally distributed company that values diversity, inclusivity, and innovation.

Join Our Success Story

As the fastest-growing Software as a Service (SaaS) company in history, blithequark is transforming the way global talent connects with world-class companies. We are not just building software; we are creating the infrastructure for the future of work, enabling a more diverse and inclusive global economy. Our achievements and customer satisfaction speak for themselves: we have been recognized as a CNBC Disruptor 50, Forbes Cloud 100, Deloitte Fast 500, and have repeatedly been named one of the top companies by Y Combinator. With a 4.83 average rating from 15,000 reviews across G2, Trustpilot, Captera, Apple, and Google, we are proud of our commitment to delivering exceptional customer experiences.

About the Role

We are seeking an experienced Customer Success Manager to join our team. As the face and voice of blithequark for our clients, you will be responsible for building genuine and durable customer relationships while converting those relationships into opportunities for long-term revenue growth. You will serve as our client's trusted advisor, providing strategic guidance on operational and product-related issues, and championing new products and capabilities to facilitate the expansion of each client's business with blithequark.

Key Responsibilities

Requirements

What We Offer

At blithequark, we are committed to providing a fair and competitive total rewards package that reflects our commitment to inclusivity and access for all. Our benefits and perks include:

Career Growth and Development

At blithequark, we are dedicated to helping our employees grow and develop in their careers. As a Customer Success Manager, you will have access to a range of training and development opportunities, including:

Diversity, Equity, and Inclusion

At blithequark, we are committed to creating a diverse, equitable, and inclusive workplace that reflects the diversity of our customers and the communities we serve. We believe that a diverse and inclusive workplace is essential to driving innovation, creativity, and business success. We are an equal-opportunity employer and welcome applications from suitably qualified and eligible candidates, regardless of race, religion, sex, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, pregnancy or maternity, or other applicable legally protected characteristics.

How to Apply

If you are a motivated and experienced customer success professional looking to join a fast-growing and innovative company, please submit your application, including your resume and a cover letter, to our careers page. We look forward to hearing from you and exploring how you can contribute to our success story.

Our Commitment to Data Protection

At blithequark, we are committed to protecting the privacy and security of our employees, customers, and applicants. We use Covey as part of our hiring and promotional processes, and we provide Covey with job requirements and candidate-submitted applications. Certain features of the platform may qualify it as an Automated Employment Decision Tool (AEDT) under applicable regulations. For positions in New York City, our use of Covey complies with NYC Local Law 144. You can review our independent bias audit report covering our use of Covey here: https://getcovey.com/nyc-local-law-144. For more information about our data protection practices, please visit our Privacy Policy.

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