At AT&T, we're not just a telecommunications company; we're a global leader in communications and technology, shaping the way people connect with each other and the world around them. As a Customer Service Representative - Sales, you'll be at the forefront of our mission, creating meaningful connections with customers and introducing them to the latest technology, services, and offers that matter most. If you're passionate about delivering exceptional customer experiences and have a knack for sales, this is your opportunity to shine.
This is a full-time remote position, allowing you to work from the comfort of your home. As a Premier Service Consultant, you'll specialize in customer retention, playing a critical role in sustaining customer relationships and preventing churn. Your expertise will be crucial in addressing customer needs, resolving issues, and reintroducing the value and benefits of AT&T's products and services. You'll be the last line of defense in preventing cancellations and downgrades, using solution-based retention strategies to save opportunities and right-fit customers with our latest offerings.
As a Premier Service Consultant at AT&T, you'll enjoy a competitive salary ranging from $16.40 to $22.42 per hour, plus up to $36,000 in commissions yearly if all sales goals are met. But that's not all; you'll also have access to a comprehensive benefits package, including:
To succeed in this role, you'll need:
While not required, having experience in sales, customer retention, or technical support will give you a competitive edge. Additionally, being proficient in using multiple tools and systems to resolve customer inquiries will be beneficial.
To excel as a Premier Service Consultant, you'll need:
At AT&T, we're committed to helping you grow your career. As a Premier Service Consultant, you'll have opportunities to develop your skills in sales, customer service, and technical support. You'll also have access to training on the latest technology, devices, and our entire lineup of products, services, and promotions. With career possibilities being limitless, you'll be able to round out your experience and take your career to the next level.
As a remote worker, you'll enjoy the flexibility of working from home while being part of a dynamic team that's passionate about delivering exceptional customer experiences. At AT&T, we pride ourselves on our inclusive and diverse culture, where everyone is valued and respected. You'll be part of a team that's committed to making a positive impact on our customers and the communities we serve.
We're committed to offering a competitive compensation package that reflects your skills, experience, and performance. In addition to your salary and commissions, you'll enjoy a comprehensive benefits package that includes medical, dental, and vision coverage, 401(k) plan, tuition reimbursement program, and more.
If you're ready to take the lead as the voice of AT&T and make a significant impact on our customers, we want to hear from you! Apply now and take the first step towards a rewarding new role that's full of opportunities for growth and development.
AT&T is an equal employment opportunity employer, committed to providing a workplace that's inclusive and respectful of all employees.
Seize this opportunity to redefine customer service and join our team of passionate professionals who are shaping the future of communications and technology.
Apply Now