Join the Revolution in Healthcare Delivery at Jaan Health
At Jaan Health, we're on a mission to transform the way healthcare is delivered. We believe that by proactively managing patient health, we can prevent life-changing problems before they happen, especially for those patients with chronic conditions. Our innovative solution, Phamily, enables healthcare providers to follow up and check-in on patients with chronic disease between office visits and at a large scale. As a result, patients receive better quality care, providers get paid for their work, and payors see a significant reduction in total cost of care. It's a win-win-win in healthcare!
About Us
We've helped tens of thousands of patients since our founding, and we're just getting started. Our company culture is built on a passion for helping others, a commitment to innovation, and a drive to make a meaningful impact on patient care through technology. We're a high-growth company that's revolutionizing healthcare delivery, and we want you to be a part of it!
Job Summary
We're seeking an enthusiastic and motivated Enrollment Specialist to join our team on a part-time basis (up to 30 hours a week, Monday through Friday, normal business hours). As an Enrollment Specialist, you'll be working directly with Phamily clients to reach, engage, and inform their patients about the benefits of Phamily-enabled care programming. You'll be on the front lines of patient engagement, speaking with hundreds of patients per week and making a real difference in their lives.
Key Responsibilities
- Daily Patient Outreach and Engagement: Conduct daily patient outreach and engagement through Phamily and phone calls to educate patients about the benefits of Phamily-enabled care programming.
- Ongoing Communication and Coordination: Collaborate with client care teams and providers to ensure seamless communication and coordination.
- Diligent Record-Keeping: Maintain accurate and up-to-date records of patient interactions.
- Ad-Hoc Projects: Participate in ad-hoc projects to help improve the patient coordination process.
- Daily Coordination with Customer Success Team: Work closely with the Customer Success team to enable increased customer benefit.
Essential Qualifications
- Excellent Verbal Communication Skills: You must have excellent written and verbal communication ability, specifically over the phone.
- Call Center Experience: Previous call center experience and good telephone etiquette are required.
- High Energy and Personable: You must have a high energy, personable, and friendly demeanor; be self-motivated and able to work in a fast-paced environment.
- Tech-Savviness: You must be tech-savvy and proficient in using digital tools.
- Equipment Requirements: You must have a good connection to the internet, a personal laptop, and a smartphone to apply. You will be provided an app to disguise your number.
Preferred Qualifications
- Sales or Upselling Experience: Experience in sales or upselling products and services is preferred.
- Passion for Helping Others: A passion for helping others, especially those that are sick or in need.
- Constant Curiosity: A constant curiosity to learn more and a desire to thrive in a fast-paced, entrepreneurial environment.
- Willingness to be Coached and Mentored: A willingness to be coached and mentored daily.
What We Offer
- Competitive Salary: A competitive salary for a part-time position.
- Opportunities for Career Advancement: Opportunities for career advancement based on performance.
- Collaborative and Innovative Work Environment: A collaborative and innovative work environment that fosters growth and learning.
- Making a Meaningful Impact: The chance to make a meaningful impact on patient care through technology.
Why Join Us?
We're a company that's revolutionizing healthcare delivery, and we're looking for great people to join our friendly team. Even if you feel you're not a perfect match, we'd still love to hear from you. We're committed to providing a supportive and inclusive work environment that allows our team members to grow and thrive.
How to Apply
If you're passionate about helping others, have excellent communication skills, and are looking for a challenging and rewarding role, we encourage you to apply. Please submit your application, and we'll be in touch to discuss this exciting opportunity further.
Join our team and be part of a high-growth company that's making a real difference in healthcare delivery!
Apply Now