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Posted Feb 26, 2026

Director Product Management – Customer Acquisition

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Job Description: • Develop and articulate a clear product vision, strategy, and roadmap for our web and mobile applications, aligning with overall company objectives and market opportunities. • Lead the ideation, development, and launch of new features and enhancements for our B2B/B2C web acquisition channel, focusing on user-friendliness, scalability, and delivering a seamless customer journey. • You will do required A/B tests to increase lead acquisition and match conversion for leads on CareScout.com • Define and execute a comprehensive SEO strategy to increase organic visibility, drive qualified traffic, and improve keyword rankings. • Conduct in-depth keyword research, competitive analysis, and technical SEO audits. • Oversee the entire lifecycle of a new iOS and Android applications, from concept and design to development, launch, and postlaunch optimization. • Champion a user-centric approach by conducting market research, user interviews, and data analysis to deeply understand our B2B/B2C customers' needs, pain points, and workflows. • Collaborate closely with engineering, design, marketing, sales, and customer support teams to ensure successful product delivery and go-to-market execution. • Define and analyze key product metrics and KPIs to measure success, identify areas for improvement, and inform product decisions. • Own and prioritize the product backlog, translating product strategy into detailed user stories and requirements for the development team. • Stay abreast of industry trends, competitor products, and emerging technologies in B2B/B2C web development, SEO, and mobile applications. Requirements: • 9+ years of product management experience, with a significant focus on B2B/B2C web products or platforms. • Demonstrable experience in developing and executing successful SEO strategies with a proven impact on organic growth. • Experience in similar role in the Senior Care industry • Experience managing the full lifecycle of mobile applications (iOS and/or Android). • Strong understanding of the B2B/B2C customer lifecycle and the unique challenges of building products for a business audience. • In-depth knowledge of SEO best practices, tools (e.g., Google Analytics, Google Search Console, Ahrefs, SEMrush), and algorithm updates. • Familiarity with agile development methodologies and experience working in an agile environment. • Excellent analytical and problem-solving skills, with a talent for making data driven decisions. • Exceptional communication and interpersonal skills, with the ability to effectively collaborate with and influence cross-functional teams. • Bachelor's degree in Business, Computer Science, Marketing, or a related field. • Nice to have Experience with A/B testing and other optimization techniques. • Familiarity with web analytics and business intelligence tools. • Previous experience working in a SaaS or technology-driven industry. • MBA or other advanced degree is a plus Benefits: • Competitive Compensation & Total Rewards Incentives • Comprehensive Healthcare Coverage • Multiple 401(k) Savings Plan Options • Auto Enrollment in Employer-Directed Retirement Account Feature (100% employer-funded!) • Generous Paid Time Off – Including 12 Paid Holidays, Volunteer Time Off and Paid Family Leave • Disability, Life, and Long Term Care Insurance • Tuition Reimbursement, Student Loan Repayment and Training & Certification Support • Wellness support including gym membership reimbursement and Employee Assistance Program resources (work/life support, financial & legal management) • Caregiver and Mental Health Support Services