Join the UnitedHealthcare Team as a Chief Information Officer
We are seeking an exceptional Chief Information Officer to lead our UnitedHealthcare Ancillary and Individual Markets business. As a fully remote role, this position offers the flexibility to work from anywhere in the U.S. As a CIO, you will be responsible for driving technological innovation, business growth, and customer satisfaction. You will be an integral part of our team, working closely with our leadership to enable business outcomes through technology.
About UnitedHealthcare and Optum
Optum is a global organization that delivers care, aided by technology, to help millions of people live healthier lives. Our work directly improves health outcomes by connecting people with the care, pharmacy benefits, data, and resources they need to feel their best. We are guided by a culture of diversity and inclusion, offering comprehensive benefits, career development opportunities, and a chance to make an impact on the communities we serve.
Job Summary
As the Chief Information Officer for the UnitedHealthcare Ancillary and Individual (UHC A&I) business, you will be accountable for strategy, engineering, product delivery, and the critical interface between business needs, user needs, and technology capabilities. You will own software engineering and delivery for all businesses, recommending technology solutions that can help grow the business, lower operational costs, drive efficiency, and provide other business benefits.
Key Responsibilities
- Work closely with the UHC A&I CEO and leadership team to support the business plan and enable business outcomes through technology.
- Deliver software optimized for integration with our medical business.
- Lead and coach on Agile product delivery across the organization.
- Work with product managers to ensure clear roadmaps and backlogs are in place.
- Establish clear goals and objectives, develop KPIs that will clearly indicate progress towards those goals and business outcomes.
- Simplify technology footprint by enabling enterprise assets and analyzing acquired technology.
- Lead operational, security, performance, and stability indicators.
- Actively review customer feedback, while continuously incorporating findings into the product to measurably improve Net Promoter Score (NPS).
- Hire and develop high-performing engineering teams.
Representing and Driving UnitedHealthcare Technology (UHCT) Strategy
- Define a platform consolidation plan for the A&I businesses and execute on that plan.
- Drive operational efficiency and expand business value through GenAI.
- Enable cloud migration strategy for A&I businesses.
- Implement a migration and integration plan for acquired businesses.
- Select and implement suitable technology to streamline internal operations.
- Design and customize systems and platforms to improve customer experience.
- Remain up to date on industry and technology trends to help provide a competitive advantage.
- Drive E2E architecture and vision in partnership with UHCT Architects.
- Manage internal and external partner integration and performance.
- Ensure appropriate operational and performance monitoring.
- Optimize operating model, throughput, and value we receive for our investments.
- Identify and resolve barriers to effectively plan/build/run of technology assets.
Required Qualifications
- 15 years of progressive leadership experience.
- 5 years of experience in healthcare or insurance product development.
- Demonstrated success leveraging technology to meet business objectives.
- History of effective working relationships with cSuite leaders and key business partners to drive change agendas.
- Demonstrated strategic thinking abilities and an enterprise-wide perspective.
- Proven success leading global technology teams of 500 people and leading through other leaders.
- Experience leading through influence in a large, matrixed, global environment.
- Management of a budget of $50M.
- Experience managing the work of vendor teams to ensure UHCT quality, security, and performance standards are met.
- Proven track record of success building scalable solutions that support consumer experiences.
- Broad technology experience, including complex systems integration and infrastructure expertise.
- History of executing with excellence: setting purposeful goals and achieving them through intelligent actions, which balance competing priorities without losing momentum behind execution.
- Demonstrated leadership style which fosters accountability, transparent communication, and innovation.
- Demonstrated high level of emotional intelligence.
- Proven outstanding collaboration, influencing, problem-solving, and negotiation skills.
- Proven ability to sell ideas to people outside of your direct team members.
- Demonstrated innovative orientation and customer-first mindset.
Preferred Qualifications
- Experience serving as a CIO of a Fortune 100 company.
- Experience leading integrations & migrations as a result of M&A activity.
- Healthcare Specialty Benefits product background.
- Demonstrated GenAI use case experiences.
- Public cloud platform knowledge.
What We Offer
As a Chief Information Officer with UnitedHealthcare, you will enjoy a competitive salary, comprehensive benefits package, incentive and recognition programs, equity stock purchase, and 401k contribution. Our benefits are subject to eligibility requirements.
Salary Range
For California, Colorado, Connecticut, Hawaii, Nevada, New Jersey, New York, Rhode Island, Washington, and Washington, D.C. residents, the salary range is $250,000 to $325,000.
Our Culture and Values
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone deserves the opportunity to live their healthiest life. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes.
Diversity, Equity, and Inclusion
UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
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We encourage you to apply for this exciting opportunity, even if you feel you're not a perfect match. We are looking for great people to join our friendly team.
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