User Researcher - Music
About the position Responsibilities • Design, plan and implement comprehensive research plans to uncover user needs and behaviors • Independently scope research questions, select appropriate methodologies, and manage timelines to deliver actionable insights with speed • Collaborate closely with PMs, designers, data scientists, and industry-facing partners to ensure user insights influence product and business decisions • Deliver compelling findings that balance deep user empathy with an understanding of the strategic and commercial needs of the music industry • Partner with data scientists to design mixed-methods studies and triangulate findings • Build trusted relationships with team members by bringing insights to life through engaging storytelling in continuous dialogue, presentations and workshops Requirements • 4+ years of user research experience in a product-focused role • Degree in Human Computer Interaction (HCI), Cognitive or Experimental Psychology, Sociology, Anthropology or a related research or scientific field • Skilled at independently scoping, managing, and delivering research projects from end to end • Proficient at applying and adapting qualitative methods such as in-depth interviews, diary studies, and concept testing • Experienced at conducting surveys strategically to enrich qualitative research by validating themes, identifying participant segments, and scaling insights • Strong communicator able to influence cross-functional stakeholders and connect insights to business strategy • Flexible and adaptable, comfortable navigating uncertainty and using insights to uncover direction and build confidence • Comfortable working across both B2C and B2B domains • Passionate about the intersection of music, technology, and user experience Benefits • Health insurance • Six month paid parental leave • 401(k) retirement plan • Monthly meal allowance • 23 paid days off • 13 paid flexible holidays • Paid sick leave Apply tot his job