Salesforce Administrator
Iron Bow Technologies is for people who believe trust is paramount, transformation is embraced, and the future is here, because "What we do matters!" We are a next generation solutions provider, delivering mission success across government, healthcare, and commercial industries. Iron Bow relies on our passionate people, long standing partnerships, and strategic thinking to solve your most critical challenges. Whether we team with clients, colleagues, or partners, we put each other first. It’s The Iron Bow Way. We are seeking an experienced and certified Salesforce Administrator with strong expertise in Salesforce Platform Administration to join our technology team. The ideal candidate will own the day-to-day Salesforce Sales Cloud, Commerce Cloud & Platform administration including (flows, permissions, data model, security, reporting). The Administrator will support sales process, data quality, and secure access as well as provide light development and analyst support as needed. WHAT YOU'LL BE DOING • Administer users, roles, profiles, permission sets, sharing rules, and security/SSO. • Design and maintain Record-Triggered, Scheduled, and Screen Flows; retire legacy automation. • Manage data models (objects/fields), validation, duplicate rules; perform secure data loads. • Build Reports & Dashboards for pipeline, forecasting, and activity hygiene. • Configure Sales Cloud (Leads, Accounts, Contacts, Opportunities, Products, Price Books, Quotes). • Maintain AppExchange packages; monitor org health, limits, login/setup audit trail, and API usage. • Coordinate sandboxes, change sets/SFDX packaging, UAT, and release notes; follow change control/CAB. • Experience Cloud (LWR) storefronts: manage themes/pages/navigation, permissions, and publishing. • B2B entities: maintain Buyer Groups, Catalogs/Categories, Products, Price Books/Price List Entries, Inventory, and Entitlements. • Storefront operations: configure carts/checkout, guest vs. authenticated access, and account-based pricing/availability. • Data jobs: run and monitor catalog/pricing/inventory imports; troubleshoot failures. • Monitoring & integrations: track storefront errors/failed jobs, API limits, basic KPIs; coordinate payments/tax flows (e.g., Stripe, Vertex/Avalara). • Collaborate with developers/integration teams; contribute small Apex/LWC updates under review. • Contribute development support where appropriate including Apex, LWC, API integrations and technical debugging • Troubleshoot and resolve complex issues related to Salesforce, B2B Commerce Cloud, payment integrations and connected systems WHAT YOU BRING TO THE TABLE • Bachelor’s degree in an IT related field or equivalent work experience • 10+ years’ IT experience (System Admin, Apps Development, Cloud Computing or a related IT field) • Minimum 5 years Salesforce administration experience required • Hands-on Flows (fault paths, subflows), security model, reporting/dashboards • Strong grasp of sales processes and data hygiene best practices • Working knowledge of Apex/LWC and CI/CD to partner with developers • Proficient with Data Loader/Workbench; sandbox/change management experience • Clear communicator with Sales, Operations, Finance, and IT stakeholders • Green Card or US Citizenship required CERTIFICATIONS • Salesforce Administrator (Required) • Advanced Administrator (Preferred) WHY YOU’LL LOVE IT • Iron Bow is rapidly growing and with growth comes opportunity for all. There is palpable energy and momentum across the company that is easy to tap into and be inspired by • Be a part of organizational transformation. Now’s the time to join. Iron Bow is redesigning the customer and employee experience. This new approach elevates all and truly enables success PLEASE NOTE: This job description was updated on 12/20/25 OUR EQUAL OPPORTUNITY EMPLOYER COMMITMENT Iron Bow Technologies is an Equal Opportunity Employer and is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Iron Bow are based on relevant business considerations, such as operational needs, job requirements and individual qualifications, without regard to race, color, religion, sex, sexual orientation, gender identity and/or gender expression, pregnancy, national origin, age, disability, status as a protected veteran or any other characteristic prohibited by law. Iron Bow will not tolerate discrimination or harassment based on any of these characteristics. Apply tot his job