Sales Development Representative

Udemy is an AI-powered skills acceleration platform built to help people and teams grow. As a Sales Development Representative, you will engage with prospects to build a pipeline for Account Executives while utilizing innovative sales tools to drive efficiency and optimize processes. Responsibilities Build pipeline across the Americas Business by responding to inbound inquiries of Udemy Business by driving high-impact conversations via phone, email, LinkedIn, gifting, text and video Becoming a powerful storyteller that clearly and confidently conveys Udemy Business value across our key customers Leveraging the most in-demand sales tools to drive efficiency, review key metrics and optimize processes (Salesloft, Salesforce, LinkedIn Sales Navigator, Qualified, Gong) You will strategically manage your pipeline and book of business, utilizing innovative sales tools to identify and pursue new opportunities effectively Mastering core sales skills: Call effectiveness, time management, territory planning and execution, sales tools and digital strategy Embracing the opportunity to enhance Udemy’s inclusive culture by championing yourself and the wins of others in a hybrid environment Skills You're an active listener and naturally curious with prospects to understand their pain points, challenges, and needs You are an effective communicator who articulates the value proposition of Udemy Business You build rapport and trust with prospects through active listening and clear communication which is critical for successful engagement and conversion You demonstrate a growth mindset by being open to learning and feedback You adapt quickly to new sales tools, methodologies, and market trends You embody our value of 'Courageously Experimental' when testing different approaches and strategies to find what works best for your process and prospects Time management skills are crucial for efficiently prioritizing tasks and allocating time to activities that yield the highest returns You exceed at managing your own calendar, efficiently utilizing your time to complete mission critical tasks By effectively managing your pipeline and following established processes, you will maximize your productivity and increase your chances of meeting or exceeding sales targets You strive to set ambitious yet achievable goals and take proactive steps to pursue and exceed them You demonstrate a strong drive and are motivated by challenges and setbacks, viewing them as opportunities for growth and improvement You are not afraid to fail when faced with challenges and objections, but view failure as an opportunity to learn and grow You will be working with prospects who engage with Udemy to build pipeline for our Account Executives across Small business and large Enterprise organizations This role requires active listening, quick thinking, and a growth mentality to address customer needs and build meaningful interactions You will become a prospecting master, developing a best in class sales methodology that will help you elevate your sales career You will strategically manage your pipeline and book of business, utilizing innovative sales tools to identify and pursue new opportunities effectively Mastering core sales skills: Call effectiveness, time management, territory planning and execution, sales tools and digital strategy Embracing the opportunity to enhance Udemy's inclusive culture by championing yourself and the wins of others in a hybrid environment Enthusiasm around a dynamic, goal-focused environment, where connecting with people, understanding their needs, and creatively solving business challenges are part of your daily adventure Eagerness to learn and improve, with examples of personal or professional development initiatives Ability to ask insightful questions and a keenness for problem-solving High-energy, a team player mentality, and are self-motivated Excellent written and verbal communication skills Outstanding organizational and time-management skills Experience with our tech stack: Salesforce, Salesloft, Gong, ZoomInfo, Orum and SalesNavigator a plus Benefits Full access to Udemy courses A monthly UDay to invest in yourself A budget to spend on whatever helps you improve Company Overview Udemy is an online learning platform that helps students, companies, and governments gain the skills they need to reach their goals. It was founded in 2009, and is headquartered in San Francisco, California, USA, with a workforce of 1001-5000 employees. Its website is Company H1B Sponsorship Udemy has a track record of offering H1B sponsorships, with 21 in 2025, 31 in 2024, 26 in 2023, 44 in 2022, 19 in 2021, 13 in 2020. Please note that this does not guarantee sponsorship for this specific role.