**Rewritten Job Title:**
Experienced Customer Service Specialist – Government and Corporate Affairs Liaison **Rewritten Job Description:** Join arenaflex's Dynamic Team: A World of Possibilities Awaits Are you ready to embark on a thrilling journey, both personally and professionally? Look no further than arenaflex, where you'll have the opportunity to explore new horizons, grow your expertise, and become the best version of yourself. As a valued member of our team, you'll be part of a vibrant community that values flexibility, creativity, and inclusivity. About arenaflex arenaflex is a leading organization that prides itself on its commitment to excellence, innovation, and customer satisfaction. With a rich history of delivering exceptional services, we continue to push the boundaries of what's possible. Our team is comprised of talented individuals from diverse backgrounds, united by a shared passion for making a difference. Why You'll Love This Job As a Customer Service Specialist – Government and Corporate Affairs Liaison, you'll be an integral part of our Corporate Affairs Team within the Government Affairs Division. Your primary responsibilities will include: Promoting and selling air travel on arenaflex Preparing itineraries, computing fares, issuing refunds, and preparing and issuing tickets Answering inquiries regarding general travel information and resolving customer problems in a mutually beneficial manner Communicating with customers over the phone when researching passenger complaints, advising of cancelled or delayed flights Communicating new rules, policies, and procedures that would affect the customer What You'll Need for Success To excel in this role, you'll require: Minimum Qualifications – Education & Prior Job Experience Bachelor's degree in a relevant field or equivalent experience/training Preferred Qualifications – Education & Prior Job Experience Relevant experience in customer service, sales, or a related field Knowledge of Native SABRE or similar systems Essential Skills and Competencies To succeed in this role, you'll need to demonstrate: Excellent leadership, organizational, and customer contact skills Ability to be resourceful and creative at immediate problem resolution High level of initiative, exercise good judgment, and be dependable Satisfactory attendance required What You'll Get As a valued member of our team, you'll enjoy: Travel Perks Access to over 365 destinations on more than 6,800 daily flights across our global network Travel opportunities for you, your family, and friends Health Benefits Comprehensive health, dental, prescription, and vision benefits Virtual doctor visits and flexible spending accounts Wellness Programs Access to wellness programs and resources to support your physical and mental well-being 401(k) Program Available upon hire, with employer contributions after one year Join a Diverse and Inclusive Community At arenaflex, we believe in the importance of diversity, equity, and inclusion. Our 20+ Employee Business Resource Groups are dedicated to creating an inclusive work environment that celebrates individuality and promotes growth. Ready to Take the Leap? If you're passionate about delivering exceptional customer service, working in a dynamic team environment, and exploring new opportunities, we encourage you to apply for this exciting role. Join arenaflex today and discover a world of possibilities! Apply Now! Apply for this job