(Remote) Senior Manager, Research & Development

Remote Full-time
Systems & Software, a division of Harris Computer, is seeking a Senior Manager to join our Research & Development team. Reporting to the VP of Research & Development, you will lead a team of managers and software engineers responsible for product maintenance, regulatory & enhancement development, third party integrations, and customer stability. The Senior Manager of R&D's primary role is centered around leading a remote technical team, directly contributing to the software, collaborating with other departments, and continuously promoting best practices and the growth of technical expertise. This is expected to be a hands-on role, where you will not just be directing the work of others but also participating in the work product. This remote role welcomes candidates anywhere in Canada and the US. This role requires up to 20% of travel across Canada and the US. A valid passport/visa is required. What your impact will be: • Lead a development team and directly contribute in enhancing and maintaining a portfolio of products. • Work closely with your managers and their teams in solving problems, debugging issues, and guiding their development efforts. • Collaborate with management, customer service, and business analysts. • Contribute towards providing our clients with stable and secure production environments. • Implement and maintain R&D best practices. • Set short & long-term goals for your team & empower them to attain those goals. • Organize team reporting and working meetings; support managers and their teams in managing progress; manage risks and issues; correct deviations from plans; with focus on regular and timely delivery of value. • Manage multiple requests and prioritization of your manager's and team's work. • Understand the strengths and weaknesses of your managers and their teams. • Coach your team to implement a culture of continuous improvement and performance. • Support your team's productivity by working across departments solving problems and clearing roadblocks. • Promote teamwork and build trust in a safe cooperative environment. What we are looking for: • 10+ years of software development experience (desktop, mobile and/or web applications). • 5+ years of leadership experience (e.g., Development Lead, Project Manager, Development Manager, etc.). • Ability to translate Product Requirements into Technical Requirements. • Experience with Agile and Scrum5. • Experience with giving performance reviews. • Experience with professional development strategy and implementation. • Experience with solution design and architecture. • Experience with user experience best practices. What will make you stand out: • Experience in the Utility sector. • Experience with DevOps tools like Git, Ansible, Docker, etc. • Experience in data science and/or business intelligence, especially experience with data warehousing Location This is a remote opportunity and can be based out of the US or Canada. About Systems & Software: Since 1973 it has been our unrelenting mission at Systems and Software to provide quality customer information system solutions to municipal and investor-owned utilities. To achieve that mission, we fully understand the importance of a committed, engaged group of developers, implementers and support staff. Click here ( to learn more about Systems and Software! About Harris: Harris is a leading provider of mission critical software to the public sector in North America. As a wholly owned subsidiary of Constellation Software Inc. ("CSI", symbol CSU on the TSX), Harris has become the cornerstone for CSI's investment in utility, local government, school districts, public safety, and healthcare software verticals. Our success has been realized through investments in our proprietary software and market expertise. This focus, combined with acquiring businesses that build upon or complement our offerings, has helped drive our success. Harris will continue to growth through reinvestment - both in the people and products that we offer and making investments in acquiring new businesses. #LI-DNI Apply tot his job
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