[Remote] Healthcare Customer Service Rep | $17.50 per hour! | Starts 11/13/25
Note: The job is a remote job and is open to candidates in USA. Carenet Health is dedicated to helping people take charge of their health through meaningful connections. As an Engagement Specialist, you will reach out to health plan members, guiding them toward scheduling care assessments and providing encouragement for their health journeys. Responsibilities • Reaching out to health plan members. • Guiding members toward scheduling their care assessments. • Providing encouragement to members. Skills • High School Diploma or GED (required and verified during background check) • Strong computer skills — data entry, screen navigation, and solid keyboarding speed • Experience using Microsoft Outlook and Word • Excellent customer service skills and a friendly, compassionate tone • Ability to stick to schedules and daily tasks • Great oral and written communication skills • Genuine empathy and care for others • Must have two monitors (minimum 22 inches each) with both HDMI and DisplayPort connections ready prior to your start date. Benefits • Health, dental, and vision insurance • 401(k) plan with company match • Paid time off (PTO) and paid holidays • Flexible spending accounts (FSAs) • Employee wellness programs • Career development and growth opportunities Company Overview • Carenet Health is a provider of healthcare engagement, clinical support, advocacy and 24/7 telehealth solutions. It was founded in 1988, and is headquartered in San Antonio, Texas, USA, with a workforce of 1001-5000 employees. Its website is https://carenethealth.com/.