Remote Customer Service Advocate – Amazon Store

Remote Full-time
πŸš€ Ready for a Mission That Matters? Hello, superstar! 🌟 Disabled Veteran Solutions (DVS) is looking for a 🌈 stellar Customer Advocate to join our Customer Service Division . At DVS, you're not just another cog in the machine πŸ› οΈ - you're a vital part of a diverse and inclusive team 🀝 dedicated to making a difference πŸ’ͺ. 🎯 The Mission As a Customer Advocate , you'll be a healthcare hero 🦸 for 50 to 70 people every day. You'll navigate the world of primary care doctors 🩺 , medications πŸ’Š , appointments πŸ“… , and benefits πŸ’Ό like a pro, armed with your knowledge πŸ“š and amazing social skills πŸ—£οΈ. And the best part? You'll make a real impact on people's lives ❀️. πŸ“‹ The Details πŸ•˜ Full-time position, Monday through Friday (because we all need a little weekend! 😌) ⏰ 8-hour shifts between 8:00 a.m. and 8:00 p.m. EST 🧠 5-week intensive orientation (don't worry, we've got your back every step of the way! πŸ§‘πŸ«) πŸ› οΈ Your Secret Weapons πŸ‘‚ A great ear for listening and a knack for finding solutions πŸ€Ήβ™€οΈ Ability to juggle multiple tasks like a pro πŸ’– Passion for helping others and brightening their day πŸŽ’ Your Arsenal πŸŽ“ High school diploma (bonus points if you've got a degree! πŸ…) πŸ“‘ At least 1 year of experience in insurance operations πŸ’» Tech-savvy and confident navigating our web-based systems 🧾 Detail-oriented with strong follow-through πŸ’ The Cherry on Top πŸ₯ Experience in healthcare/insurance 🧠 Background in social work, behavioral health, or similar fields 🧩 A customer service ninja with amazing problem-solving skills 🌟 Why DVS? πŸ’° Competitive pay and amazing benefits πŸ‡ΊπŸ‡Έ Veteran-owned, nationally recognized company πŸ“ˆ Real opportunities for growth and professional development What are you waiting for? If you're ready for a mission that matters... Let's do this! πŸ’₯ Start: TWO groups starting October 20th and November 3rd, 2025 Training: 8:00 a.m. - 4:30 p.m. (8 weeks) Regular Schedule: 8:30 a.m. - 5:00 p.m., Monday, Tuesday, Thursday, & Friday; 11:30 a.m. - 8:00 p.m. on Wednesday All times are Eastern Standard A pre-employment drug screening and criminal background check are required prior to employment. Salary: $17.00 per hour
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