Loan Agency Operations Analyst, Payments

SRS Acquiom is a financial services technology company that specializes in M&A and loan agency transactions. They are seeking an Operations Analyst I for their Loan Agency Payments Team, responsible for processing and reconciling payments, generating reports, and providing customer service in a fast-paced environment. Responsibilities Create and review all payments for the Loan Agency (ad hoc, payment uploads for scheduled payments, wires for fundings) Reconcile bank accounts across multiple banking platforms Generate required and requested reports for internal and external parties related to payments Complete quarterly reconciliation for annual tax reporting Responds to inquiries related to the creation, review, or status of payments Comprehend internal processes and procedures while maintaining internal controls Provide excellent customer service to all clients and parties, both internal and external, to ensure all have an exceptional experience Research and resolve issues related to administration and client service in connection with assigned tasks Use judgment, interpretation, and problem-solving to understand loan-related information Professionally communicate and collaborate with internal groups and external clients by phone and email Perform data entry in the banking platform, the loan system, and Microsoft Excel Provide coverage and support to the team when needed Perform other related duties as assigned or requested Skills Bachelor's degree in finance, accounting, economics, or operations (or commensurate work experience) required 1+ years of work experience in finance, loan agency, or bank operations Ability to independently research, analyze, and resolve complex problems and quickly learn new concepts Strong drive to achieve results and the ability to self-motivate in the face of multiple priorities while managing time efficiently Deadline-driven and highly organized with exceptional attention to detail Proven problem-solving and analytical skills Strong interpersonal skills, good judgement and intuition, and the ability to communicate with external and internal parties in a responsive, friendly, professional, and proactive approach Proven ability to collaborate with management and team members to align goals and complete all tasks Demonstrate integrity in the day-to-day administration of duties and all interactions with internal and external parties Experience with Microsoft 365 Business and extensive knowledge of Microsoft Excel High level of proficiency with computers and learning new software Must be able to work on-site in Denver in a hybrid schedule Work demands may require more than 40 hours a week Ability to work in a fast-paced environment and juggle multiple priorities Candidates must be legally authorized to work in the United States without the need for current or future visa sponsorship to move forward in the hiring process Familiarity with domestic and international wire instructions Benefits Day‑one coverage: medical, dental, and vision plans so you’re protected from the start A 401(k) with a 4% company match to keep your future on track Discretionary time off - take the time you need, when you need it Employer‑paid life insurance, with the option to add extra coverage for peace of mind Employee Assistance Programs for confidential support when life gets complicated Discounted pet insurance (because furry family members count, too) A fitness credit to back your health and wellness goals Pre‑tax plans for dependent care, transportation, and flexible spending Company Overview SRS Acquiom manages complex financial transactions within mergers & acquisitions and bilateral or syndicated loan deals. It was founded in 2007, and is headquartered in San Francisco, California, USA, with a workforce of 201-500 employees. Its website is