Posted: Jan 5, 2026
About the position Responsibilities • Communicate event details to operating departments and customers in a timely and thorough manner following established procedures. • Coordinate menu tastings with customers adhering to established procedures. • Participate in site inspections to assist Catering Sales Managers in the selling process. • Effectively utilize existing hotel software systems to manage time, event details, and for communication. • Coordinate menus, room setups, audio-visual needs, parking, and other essential activities related to producing a successful event. • Achieve all revenue and Medallia goals as assigned by the Director of Catering and Convention Services. • Knowledgeable about all hotel (and competitive set hotels) capabilities (front desk/reservations/room service/catering). • Merchandise function space and attain maximum room rental wherever appropriate. • Understand and follow all guidelines relating to catering merchandising, space release and 'free sell' opportunities. • Continuously refine product/concept offering. • Active involvement in industry-related activities. • Achieve budgeted catering (food, beverage, and room rental) revenue goals. • Provide support and direction to administrative staff. Requirements • Regular attendance in conformance with the standards is essential to the successful performance of this position. • Ability to work varying schedules to reflect the business needs of the hotel due to the cyclical nature of the hospitality industry. • Attendance at all scheduled training sessions and meetings is required. • Full compliance with Omni rules and regulations for the safe and effective operation of the hotel's facilities is mandatory. • Development and implementation of individual Quarterly and annual Action Plans (KRA's). • Timely submission of required reports. • Maintenance of all accounts with current trace dates, accurate histories, and all relevant information regarding activity. • Participation in the ongoing forecasting process. • Current and abiding by all sales office procedures and systems. • Active participation in sales and catering meetings. Nice-to-haves • Experience in the hospitality industry, particularly in event planning or catering management. • Strong communication and interpersonal skills to effectively interact with clients and colleagues. • Ability to work under pressure and manage multiple events simultaneously. Benefits • Full benefit package available after 60 days • Competitive wages • Discounted Associate Room Rates at Omni Hotels across the country • Free Employee Meals • A great family of co-workers • Work for the most prestigious Hotel in Pittsburgh! Apply tot his job
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