ProSearch is seeking a detail-oriented Customer Accounts & Billing Associate to support accounts receivable, billing, and customer account maintenance for their client. This entry-level role involves communicating with customers about past-due invoices, processing financial data, and resolving billing inquiries.
Responsibilities
- Contact customers regarding past-due invoices via phone, email, and written communication
- Assist with accounts receivable, billing support, and collections follow-ups
- Enter and maintain customer and financial data in multiple systems
- Review invoices and documentation for accuracy before processing
- Research and resolve billing discrepancies and account issues
- Respond to customer and internal inquiries related to accounts
- Support data reconciliation and record maintenance
Skills
- Strong computer skills
- Excellent customer service and communication
- High attention to detail
- Accurate data entry and organization skills
- Ability to work with multiple systems in a fast-paced environment
- Experience with Excel
- Exposure to accounts receivable, billing, or collections
- ERP system experience (such as SAP) is a plus
Benefits
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Company Overview
ProSearch is a leading provider of comprehensive discovery solutions to corporate legal departments and law firms, empowering them to better manage their portfolio of matters for improved legal and business outcomes. It was founded in 2005, and is headquartered in Los Angeles, California, USA, with a workforce of 201-500 employees. Its website is http://www.prosearch.com/.
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