Technology Program Analyst II

Motive is looking for a Technical Program Analyst II to oversee systems and tools powering their Global Post-Sales Organization. The ideal candidate has 3+ years of experience in technology operations and a deep understanding of Salesforce and its ecosystem. Requirements 3+ years of experience in a technology operations role or similar experience with contact center operations knowledge A deep and ever-improving understanding of Salesforce and the surrounding ecosystem, including 3rd party products Strong project management and process improvement skills Effectively juggled multiple priorities in a fast-paced, dynamic environment and has a passion for learning new technologies and quickly becoming the resident expert Strong communication that partners effectively with different teams to drive results Proven experience implementing and improving systems powering customer support Preferred Certified Salesforce Administrator/Consultant Benefits Creating a diverse and inclusive workplace is one of Motive 's core values Motive is an equal opportunity employer and welcomes people of different backgrounds, experiences, abilities and perspectives Authorization to receive and access commodities and technologies controlled under U.S. Export Administration Regulations Originally posted on Himalayas