We’re looking for a detail-oriented Technical Writer to help our Product team create a single, reliable “source of truth” for product knowledge in Guru.
Right now, product documentation lives in multiple places and formats. This role will partner directly with Product Managers to gather, organize, and standardize that information into one structured, easy-to-navigate Guru collection.
This is a highly tactical, execution-focused project, not strategy. Your job is to collect, clarify, organize, and publish.
What You’ll Do
Meet with individual Product Managers to gather existing product documentation
Audit current materials (Confluence pages, Google Docs, slide decks, Slack posts, etc.)
Consolidate fragmented content into a cohesive Guru knowledge base
Write and standardize clear, concise product documentation
Create a logical, user-friendly structure and collection overview
Identify gaps and work with PMs to fill missing information
Format content to Guru best practices (tags, templates, consistency)
Ensure information is accurate, current, and easy to consume
What We’re Looking For
Experience writing technical or product documentation
Ability to quickly understand software products and workflows
Strong interviewing and information-gathering skills
Highly organized and process-oriented
Excellent written communication
Experience with knowledge base tools (Guru, Confluence, Notion, etc.) preferred
Self-directed and comfortable working cross-functionally
Deliverables
A complete, organized Guru collection that serves as the official product source of truth
Standardized product documentation across all core features
Clear overview pages explaining how components fit together