Sr Product Mgr, Seller Exp., TCGplayer

About the position Responsibilities • Improve the core product experience for sellers by enhancing tools and services for business growth. • Build competitive and cost-effective strategies for seller products that cater to international customers. • Determine customer needs through direct interactions, qualitative research, and statistical analysis. • Partner with cross-functional teams to launch, optimize, and innovate on seller tools. • Define and own the product vision and strategy, measuring and achieving ambitious goals. • Serve as a subject matter expert on small business hobby and collectible sellers' practices. • Document product definitions, including value propositions and use cases. • Communicate goals and guide the delivery of product solutions, including roadmaps and go-to-market plans. Requirements • 7+ years of product management experience, particularly in small business products and services. • Deep experience with SaaS products in ecommerce and online marketplace contexts. • Strong understanding of customer onboarding and retention strategies in an international SMB market. • Ability to engage in technical discussions with design, engineering, and operations teams. • Excellent written and verbal communication skills for articulating complex concepts. • Ability to mentor and guide cross-functional teams without supervisory responsibility. • Strong problem-solving skills and a willingness to take initiative. Nice-to-haves • Experience with customer, operations, and workflow research. • Demonstrated success in creating new customer value in ecommerce tools. Benefits • 401(k) eligibility • Paid time off benefits including PTO and parental leave • Target bonus and restricted stock units as part of total compensation package Apply tot his job