Job Description:
• Partner closely with the CFOO to develop, manage, and execute strategic operational initiatives and business plans.
• Act as an extension of the CFOO — prioritizing time, decisions, and focus on what matters most.
• Drive key strategic and operational initiatives across the company — from planning and execution to reporting and follow-through.
• Lead and support special projects (e.g., org design, OKRs, new process rollouts, post-fundraising scaling efforts).
• Collaborate with cross-functional leaders to ensure seamless execution of priorities and resolve blockers early.
• Own internal communications, dashboards, and updates that help keep teams informed and aligned.
• Prepare content, materials, and insights for leadership meetings, investor updates, and board meetings.
• Identify gaps in operational processes or decision-making — and work proactively to close them.
• Build scalable frameworks that help the company operate with clarity and speed as it grows.
• Foster a culture of operational excellence, continuous improvement, and cross-functional accountability.
Requirements:
• 15+ years of progressive leadership experience in operations, strategy, consulting, or related fields.
• Proven experience working closely with C-suite executives, ideally in a Chief of Staff or strategic operations capacity.
• Strong analytical and business acumen; ability to synthesize data into actionable insights.
• Exceptional communication, influence, and interpersonal skills.
• Comfortable juggling multiple priorities, navigating ambiguity, and executing at both strategic and tactical levels.
• Deep understanding of startup dynamics, operational complexity, and the ability to thrive in ambiguity.
• Trusted thought partner who can challenge assumptions and elevate decisions.
• Obsessed with clarity, speed, and impact — with a bias toward action.
• Bachelor’s degree required; MBA or advanced degree strongly preferred.
Benefits:
• 401(k) Plan: Includes a 6% company match.
• Equity: Company stock options.
• Insurance Coverage: 100% company-paid medical, dental, vision, and short/long-term disability insurance for employees.
• Benefit Start Date: Eligible for benefits on your first day of employment.
• Well-Being Support: Employee Assistance Program (EAP).
• Time Off:
• Exempt Employees: Flexible, unlimited PTO and 10 company holidays, including a winter shutdown.
• Non-Exempt Employees: 10 vacation days, paid sick leave, and 10 company holidays, including a winter shutdown, annually.
• On-Site Perks: Catered lunches four times a week and a variety of healthy snacks and refreshments at our Salem and Pittsburgh locations.
• Parental Leave: Generous paid parental leave programs.
• Work Environment: A culture that supports flexible work arrangements.
• Growth Opportunities: Professional development and tuition reimbursement programs.
• Relocation Assistance: Provided for eligible roles.
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