***The location for this position is virtual/remote***
Exceptional Hospitality Starts with You
This is your chance to be a part of an in-house Technology team that's creating consumer-facing, cutting-edge technologies revolutionizing the hospitality industry around the world! As a Senior Manager Product Management (Property), you will bring your technical skills to a hospitality company with an award-winning culture. On the Digital Product Management team reporting to the Senior Director, Product Management, you will support projects that enhance our digital guest experience, focusing on customer-centric, data-driven usability.
What you'll do during a typical day:
- Drive the Hilton Digital roadmap, especially as it relates to the digital property experience
- Define and present new product concepts to both technical and non-technical partners
- Write top-notch business requirements, and work hand-in-hand with delivery pod to build and ultimately bring concepts to life for our customers
- Pinpoint customer needs (owners, Hilton Honors members, guests, partners, and Team Members) to help define and prioritize product features that drive the most impact
- Revel in the data! Define the product's key success metrics, analyze/present metrics/data post-launch, and quickly act on trends that arise from those metrics
How you'll collaborate with others:
- Build trusted and highly effective working relationships across Hilton, including working closely with engineering, design, data science and analytics, brands, property, policy/regulatory, and market-facing teams
Projects you'll take ownership of:
- Identify new opportunities that will improve the digital property experience for guests visiting our web and mobile app channels
- Define and prioritize customer experience features by working closely with UX, Technology, Marketing, and Analytics
%3Ch3%3EWhat It Takes to Make the Stay%3C/h3%3E%3Cp%3E%3Cstrong%3EYou have these minimum qualifications:%3C/strong%3E%3C/p%3E%3Cul data-pm-slice=%223 3 []%22%3E%3Cli%3ESeven (7) years of professional work experience in Product, Technology, or related field%3C/li%3E%3Cli%3EStrong product management experience, including writing detailed, customer-centric user stories%3C/li%3E%3Cli%3EStrong stakeholder management experience%3C/li%3E%3Cli%3EExperience using research and data to help craft a product roadmap%3C/li%3E%3Cli%3ETravel up to 15%%3C/li%3E%3C/ul%3E%3Cp%3E%3Cstrong%3EIt would be useful if you have:%3C/strong%3E%3C/p%3E%3Cul data-pm-slice=%223 3 []%22%3E%3Cli%3EBachelor%27s Degree, or Associate%27s Degree plus 6+ years of Technology related experience, or High School Degree/GED plus 12+ years of Technology related experience%3C/li%3E%3Cli%3ETen (10) + years of professional work experience in Product, Technology, or related field%3C/li%3E%3Cli%3EExperience in A/B testing and/or multivariate testing%3C/li%3E%3Cli%3EExperience owning and delivering complex digital functionality%3C/li%3E%3Cli%3EExperience in the hospitality, travel, or transportation industry%3C/li%3E%3Cli%3EExperience leading teams%3C/li%3E%3C/ul%3E%3Ch3%3EHow We%27ll Help You Thrive%3C/h3%3E%3Cp%3EAt Hilton, the hospitality we%27re known for doesn%27t end with our guests. We proudly invest in our Team Members%27 wellbeing, supporting you through all of life%27s moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:%3C/p%3E%3Cul%3E%3Cli%3E%3Cstrong style=%22font-size:inherit !important;line-height:inherit !important;padding:inherit !important;%22%3EIncredible travel perks%3C/strong%3E – Enjoy 110 nights of deeply discounted travel, with room rates as low as %2440/night at our world-class hotels through our Go Hilton travel program%3C/li%3E%3Cli%3E%3Cstrong style=%22font-size:inherit !important;line-height:inherit !important;padding:inherit !important;%22%3EOwn a piece of Hilton%3C/strong%3E – Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future%3C/li%3E%3Cli%3E%3Cstrong style=%22font-size:inherit !important;line-height:inherit !important;padding:inherit !important;%22%3EPaid parental leave%3C/strong%3E – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents%3C/li%3E%3Cli%3E%3Cstrong style=%22font-size:inherit !important;line-height:inherit !important;padding:inherit !important;%22%3EPersonalized caregiving support%3C/strong%3E – Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones%3C/li%3E%3Cli%3E%3Cstrong style=%22font-size:inherit !important;line-height:inherit !important;padding:inherit !important;%22%3ECrisis concierge %3C/strong%3E– In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care%3C/li%3E%3Cli%3E%3Cstrong style=%22font-size:inherit !important;line-height:inherit !important;padding:inherit !important;%22%3EMental health resources%3C/strong%3E – Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP)%3C/li%3E%3Cli%3E%3Cstrong style=%22font-size:inherit !important;line-height:inherit !important;padding:inherit !important;%22%3EGenerous paid time off (PTO)%3C/strong%3E – Recharge, relax, and take time for what matters most%3C/li%3E%3Cli%3E%3Cstrong style=%22font-size:inherit !important;line-height:inherit !important;padding:inherit !important;%22%3EHealth %26amp; welfare benefits%3C/strong%3E – From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family covered%3C/li%3E%3Cli%3E%3Cstrong style=%22font-size:inherit !important;line-height:inherit !important;padding:inherit !important;%22%3EFinancial security for your future%3C/strong%3E – Our retirement plans make it easier to save for what%27s next%3C/li%3E%3C/ul%3E%3Cp%3E%3Ci%3E*Benefits availability may vary depending on Team Member%27s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.%3C/i%3E%3C/p%3E%3Ch3%3EJoin an Award-Winning Workplace Culture%3C/h3%3E%3Cp%3EAt Hilton, we don%27t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible.%3C/p%3E%3Cp%3EAs a global leader in hospitality, we%27ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.%3C/p%3E%3Cp%3EOur award-winning culture has earned us repeated recognition on the %3Ci%3EWorld%27s Best Workplaces%3C/i%3E list by %3Ci%3EGreat Place to Work%3C/i%3E and %3Ci%3EFortune%3C/i%3E. With our suite of %3Ca style=%22font-size:inherit !important;line-height:inherit !important;%22 href=%22https://www.hilton.com/en/brands/%22 target=%22_blank%22 rel=%22noreferrer noopener%22%3Eworld-class brands%3C/a%3E, and a company-wide commitment to providing the best stay for every guest, we%27re setting new standards for the future of travel.%3C/p%3E%3Cp%3EWhether you%27re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.%3C/p%3E%3Cp%3ECurious about life at Hilton? Explore our %3Ca style=%22font-size:inherit !important;line-height:inherit !important;%22 href=%22https://jobs.hilton.com/blogs%22 target=%22_blank%22 rel=%22noreferrer noopener%22%3ECareers Blog%3C/a%3E to see why we%27re more than a great place to stay—we%27re a great place to work.%3C/p%3E%3Cp style=%22color:#A6A6A6;font-size:7.0pt;%22%3EHilton offers its eligible team members a comprehensive %3Ca style=%22font-size:inherit !important;line-height:inherit !important;%22 href=%22https://jobs.hilton.com/us/en/benefits%22 target=%22_blank%22 rel=%22noreferrer noopener%22%3Ebenefits%3C/a%3E package to support their mental and physical well-being, so they can Thrive personally and professionally. The pay range for this role is %24110,000 – %24160,000 and is determined based on applicable and specialized experience and location. Subject to plan terms and conditions, you will be eligible to participate in the Hilton Annual Incentive (Bonus) Plan, consistent with other team members at the same level and/or position within the Company.%3C/p%3E