• Facilitate the implementation and support of SAP MM
• Perform detailed analysis of complex business process requirements.
• Initiate live workshops to identify, interpret, collect requirements, and document customer business requirements. Validate requirements and collect expected results in line with the existing business processes.
• Thorough understanding of client business requirements, processes, and objectives - Develops necessary product modifications to satisfy clients' needs by mapping the requirements with existing functionality.
• Design, customize, configure and testing of PTP Activities.
• Connect with client for troubleshooting - investigate, analyse, and Identify gaps, issues, and work around solutions.
• Handle changes or emergency transports as needed for high priority issues
• Document functional designs, test cases and results.
• Proactively identify and propose business process and/or system enhancements
• Provide consulting services on both new implementations and existing support projects
• Act as a liaison between the business functions and the technical team.
• Provide ad-hoc training and user support as required
• Work self-directed and independently; may act as subject matter mentor to more junior Members