Intercom is an AI Customer Service company on a mission to enhance customer experiences. As a Sales Development Representative, your role involves engaging with prospects and customers to convey the value of Intercom and facilitate the sales process.
Responsibilities
- Engaging with potential and current customers to assess mutual fit via Intercom Inbox, phone, email & Linkedin
- Multi-tasking fast paced conversations while maintaining an engaging and positive experience for Intercom’s potential customers
- Working closely with Account Executives to build pipeline and drive deals
- Maintaining an up-to-date knowledge of our product and the value we can provide our customers
- Working with cross-functional partners to continuously better our workflows
- Engaging in team development and mentoring
Skills
- Excellent written and verbal communication
- Exceptional listening skills & the ability to take quick action on what you've learned
- Strong organization and time management
- Intellectual curiosity and problem solving
- Collaborative and coachable
- Highly motivated and self-driven
- Bachelor's Degree preferred
- 0-3 years of work experience (Sales and/ SaaS experience is a +)
- Familiarity with these systems and tools - SFDC, Outreach, Chilipiper, Linkedin Sales Navigator, Gong, Vidu, Google Suite
Benefits
- Competitive salary and meaningful equity
- Comprehensive medical, dental, and vision coverage
- Regular compensation reviews - great work is rewarded!
- Flexible paid time off policy
- Paid Parental Leave Program
- 401k plan & match
- In-office bicycle storage
- Fun events for Intercomrades, friends, and family!
Company Overview
- Intercom is a software company that creates modern customer service software that redefines how businesses support their customers. It was founded in 2011, and is headquartered in San Francisco, California, USA, with a workforce of 1001-5000 employees. Its website is https://www.intercom.com/.
Company H1B Sponsorship
- Intercom has a track record of offering H1B sponsorships, with 2 in 2025, 8 in 2024, 4 in 2023, 5 in 2022, 5 in 2021, 2 in 2020. Please note that this does not guarantee sponsorship for this specific role.