Heartland Bank and Trust Company is a community-focused bank headquartered in Bloomington, Illinois. They are seeking a Retail Teller who will serve as the frontline representative, responsible for processing customer transactions and providing excellent customer experiences while building relationships within the community.
Responsibilities
- Facilitate an excellent customer experience, engaging customers by name, in a friendly and professional manner
- Build and foster customer relationships by proactively identifying their needs and offering appropriate solutions
- Knowledge of and ability to provide products and services available through the retail banking branch
- Complete transactions accurately and efficiently, including cash handling
- Comply with all policies and procedures to minimize the risk of fraud
- Participate in various retail and bank projects as necessary
Skills
- Willingness to travel and work in different locations
- Ability to provide excellent customer experiences while building and developing relationships
- Knowledge of and ability to provide products and services available through the retail banking branch
- Ability to complete transactions accurately and efficiently, including cash handling
- Compliance with all policies and procedures to minimize the risk of fraud
- Participation in various retail and bank projects as necessary
- H.S. Diploma or GED preferred or equivalent combination of education and experience
Company Overview
The Drake family arrived in Central Illinois in 1852, and set down roots that still run deep. It was founded in 1964, and is headquartered in Bloomington, Illinois, USA, with a workforce of 501-1000 employees. Its website is http://hbtbank.com.
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