About Insulet and the Vision Behind the Role
Insulet Corporation is a pioneer in the medical‑device arena, known worldwide for the Omnipod® insulin management system that redefines how people with diabetes live, work, and play. Founded in 2000, Insulet’s mission has always been to empower individuals with simple, discreet, and reliable technology that liberates them from the constraints of traditional insulin delivery. With a portfolio that now spans 24 countries, a cutting‑edge automated manufacturing campus in Acton, Massachusetts, and a relentless focus on innovation, Insulet continues to set the pace for the industry.
Our growth story is powered by people who are as bold and forward‑thinking as the products they create. In the past seven years, we have posted double‑digit revenue growth, doubled our intellectual‑property holdings, and earned recognition as a Top Workplace USA and a Great Place to Work® across multiple global locations. As we expand our product ecosystem, we need a seasoned, strategic, and collaborative leader to shepherd the sustainment of our Type 2 medical‑device products throughout their lifecycle.
Why This Role Matters
The Remote Senior Product Manager – Global Medical Device Lifecycle & Sustainment will own the end‑to‑end stewardship of existing medical‑device offerings, ensuring they continue to meet evolving market demands, regulatory frameworks, and customer expectations. This is more than a maintenance position; it is a strategic stewardship role that balances innovation, compliance, profitability, and patient safety. The successful candidate will influence cross‑functional teams across continents, champion best‑in‑class sunset processes, and help shape the future roadmap for Insulet’s global product franchise.
Key Responsibilities
- Lifecycle Governance: Direct the full lifecycle of Type 2 medical‑device products, from post‑launch sustainment to strategic sunsetting, ensuring alignment with market needs and regulatory obligations.
- Strategic Sustainment Planning: Craft and execute multi‑year sustainment strategies that include product updates, feature enhancements, cost‑optimization initiatives, and post‑market support plans.
- Sunset Management: Lead the disciplined phase‑out of legacy products, coordinating transition plans, customer communication, and inventory control to minimize disruption.
- Cross‑Functional Collaboration: Partner with Program Management, Life‑Cycle Engineering, Quality, Post‑Market Surveillance, Regulatory Affairs, Manufacturing, Sales, and Marketing to resolve product issues and drive continuous improvement.
- Regulatory Compliance: Maintain vigilance over FDA, CE, and other global regulations, ensuring all product documentation, labeling, and submissions remain current and compliant.
- Performance Monitoring: Track key performance indicators (KPIs) such as market share, reliability metrics, and adverse event trends; translate insights into actionable improvement plans.
- Documentation & Knowledge Transfer: Own the creation, maintenance, and dissemination of comprehensive product specifications, user manuals, technical files, and sunset playbooks.
- Risk Management: Identify, assess, and mitigate product‑related risks, developing contingency plans and escalation pathways.
- Business Case Development: Build robust financial models and business cases to justify sustainment investments, feature upgrades, and end‑of‑life decisions.
- Product Messaging & Enablement: Collaborate with Product Marketing Managers to shape compelling global messaging, and provide sales enablement training and tools.
- Process Improvement: Co‑lead the establishment of standardized product management processes, best practices, and governance frameworks across the product portfolio.
- Strategic Planning Contribution: Participate in franchise roadmap development, aligning sustainment initiatives with overarching enterprise strategies and market opportunities.
Decision‑Making Authority
- Authorize sustainment roadmaps, feature releases, and product updates within defined budgetary and regulatory limits.
- Lead cross‑functional decision‑making for product phase‑out timelines, ensuring alignment with executive leadership and customer commitments.
- Approve changes to technical documentation, labeling, and regulatory submissions, working closely with the Regulatory Affairs team.
- Influence portfolio prioritization by presenting data‑driven recommendations to senior leadership.
Essential Qualifications
- Education: Bachelor’s degree in Engineering, Life Sciences, Business, or a related discipline; an advanced degree (MBA, MPH, or equivalent) is a strong advantage.
- Experience: Minimum of 5 + years of global product management experience, with at least 3 years dedicated to product sustainment in the medical‑device or regulated healthcare industry.
- Regulatory Acumen: Demonstrated knowledge of FDA, MDR, ISO 13485, and other international medical‑device regulations.
- Project Management: Proven ability to lead complex, multi‑disciplinary projects from concept through execution, using tools such as Agile, Stage‑Gate, or PRINCE2 methodologies.
- Analytical Rigor: Strong quantitative skills, including the ability to develop financial models, cost‑benefit analyses, and risk assessments.
- Communication Excellence: Outstanding written and verbal communication skills, capable of influencing senior executives, regulators, and global teams.
Preferred (But Not Required) Attributes
- Master’s degree or professional certifications (e.g., PMP, Six Sigma Black Belt, RAC).
- Experience with implantable or wearable medical devices beyond insulin delivery systems.
- Track record of leading successful product sunsets in a regulated environment.
- Prior exposure to global market launches and post‑market surveillance across diverse geographies.
- Fluency in a second language (e.g., Spanish, French, German) to support international collaborations.
Core Skills and Competencies for Success
- Strategic Thinking: Ability to see the big picture while diving into details, aligning product sustainment with corporate vision.
- Leadership Without Direct Authority: Skillful at motivating cross‑functional teams, resolving conflicts, and building consensus.
- Customer‑Centric Mindset: Deep empathy for end‑users, translating feedback into product improvements that enhance safety and usability.
- Problem‑Solving: Proactive identification of issues and creative development of mitigation strategies.
- Integrity & Ethics: Unwavering commitment to compliance, patient safety, and ethical business practices.
- Digital Fluency: Comfortable leveraging data analytics platforms, product lifecycle management (PLM) tools, and collaborative cloud environments.
Career Growth and Learning Opportunities
Insulet invests heavily in the professional development of its people. As a senior leader in product sustainment, you will have access to:
- Mentorship Programs: Pairing with senior executives and industry veterans to accelerate your leadership journey.
- Continuous Education: Sponsorship for certifications (e.g., PMP, RAC) and advanced coursework in regulatory science or business strategy.
- Global Exposure: Opportunities to work with teams in the U.S., Europe, Canada, and emerging markets, building a truly international perspective.
- Innovation Labs: Participation in cross‑functional innovation sprints that explore next‑generation product concepts.
- Leadership Pathways: Potential progression to Director of Product Management, Portfolio Lead, or broader General Management roles within the organization.
Work Environment and Culture
At Insulet, remote work is not just an option; it is a core part of our culture. We trust our talent to deliver excellence from wherever they choose to work. Our culture is built on four pillars:
- Collaboration: Transparent communication channels, virtual “coffee chats,” and regular cross‑regional stand‑ups keep teams tightly connected.
- Innovation: An environment that celebrates curiosity, experimentation, and bold ideas that challenge the status quo.
- Inclusion: A diverse workforce where every voice is heard, and inclusive practices are woven into hiring, promotion, and daily interaction.
- Well‑Being: Comprehensive mental‑health resources, flexible schedules, and a supportive leadership team focused on work‑life harmony.
Although the role is 100 % remote, occasional travel (<10 % annually) may be required for strategic workshops, customer site visits, or regulatory engagements. We cover travel expenses and provide a modern home‑office stipend to ensure you have the tools you need.
Compensation, Perks, and Benefits
Insulet offers a competitive total‑reward package that reflects your expertise and impact:
- Base Salary: $120,000 – $180,000 USD, commensurate with experience, location, and qualifications.
- Performance Bonus: Annual discretionary bonus tied to personal and company performance.
- Equity Participation: Stock options or restricted stock units (RSUs) that align your success with the company’s growth.
- Health & Wellness: Comprehensive medical, dental, vision, and mental‑health plans; wellness reimbursement and virtual fitness classes.
- Retirement Savings: 401(k) plan with generous company match.
- Paid Time Off: Flexible vacation policy, paid holidays, and parental leave.
- Professional Development: Annual learning budget, conference attendance, and tuition assistance.
- Remote Work Support: Home‑office stipend, high‑speed internet reimbursement, and ergonomic equipment provision.
How to Apply
If you are a strategic, results‑driven product leader who thrives in a fast‑moving, regulated environment and is passionate about delivering lasting value to patients worldwide, we want to hear from you. Join us in shaping the future of diabetes care and beyond.
Take the next step today: Submit your resume, cover letter, and any relevant work samples through our online portal. We look forward to exploring how your expertise can accelerate Insulet’s mission of simplicity, freedom, and healthier lives for millions.
Apply Now