Remote Dispatcher – Leadership Role

Remote Dispatcher – Leadership Role Part-Time | 33–38 Hours Per Week | Rotating Schedule Make a Difference Every Day Rapid Wheelchair & Stretcher Transport provides compassionate and reliable non-emergency medical transportation to seniors and individuals with mobility challenges. Our team ensures patients get to medical appointments, dialysis treatments, and essential outings safely and on time. We are seeking a dependable, experienced Remote Dispatcher to oversee daily operations and support our drivers. This is a leadership-level dispatcher role. On your scheduled days, you will be the primary point of coordination and decision-making. Schedule Structure – Please Read Carefully This position follows a rotating two-week schedule shared between two dispatchers. Week A – 38 Hours (Long Week) Work Days: Friday 8 am–7pm Saturday 9 am–6pm Sunday 11 am–6pm Monday 8 am–7pm Days Off: Tuesday Wednesday Thursday Week B – 33 Hours (Short Week) Work Days: Tuesday 8 am–7pm Wednesday 8 am–7pm Thursday 8 am–7pm Days Off: Friday Saturday Sunday Monday The schedule then repeats. Important: • Weekend coverage is shared and rotates every other week between two dispatchers. • You will work every other weekend. • You will have every other weekend completely off. • Average weekly hours are approximately 35–36 hours. • This is a consistent part-time position with a predictable rotation. What You’ll Do • Oversee daily dispatch operations • Assign and coordinate patient trips • Support and guide drivers • Monitor schedules and GPS tracking • Adjust routes and schedules in real time • Communicate professionally with facilities and families • Maintain accurate trip documentation What We’re Looking For • Previous dispatch or operations experience • Leadership mindset and accountability • Strong problem-solving skills • Clear and professional communication • Comfortable using dispatch software and technology • Ability to work independently and take ownership Experience in non-emergency medical transportation is a plus, but not required. Why Join Us • Fully remote position • Leadership responsibility • Predictable rotating schedule • Every other weekend completely off • Competitive hourly pay • Opportunity to grow with a stable and expanding company • Meaningful work serving seniors and individuals with mobility challenges How to Apply Please send your resume and a brief note explaining why you would be a strong fit for this leadership dispatcher role. Job Type: Part-time Pay: $18.00 - $19.00 per hour Expected hours: 33 – 38 per week Benefits: • Flexible schedule • Referral program Work Location: Remote