[Remote] Director of Training & Learning and Development

Note: The job is a remote job and is open to candidates in USA. Brighton Health Plan Solutions is a healthcare enablement company focused on improving how healthcare is accessed and delivered. They are seeking a Director of Training & Learning Development responsible for overseeing the planning, design, implementation, and continuous improvement of training programs, as well as evaluating trainer performance and developing learning strategies. Responsibilities • Leads the training and learning development teams ensuring alignment with business goals • Design and deliver comprehensive training programs for multiple ops teams, team leaders, supervisors, and managers • Forecasts training needs to C-suite and VP leadership and anticipates training in advance of onboarding new business • Create training content on new products, features, service offerings, and internal systems • Plans and executes learning and development strategies for leaders and employees within the organization • Maintain up-to-date documentation and resources to instruct staff on operational procedures, policies, and tools • Ensure training resources and delivery methods are continually updated to meet organizational needs • Assess employee needs for training and development of staff • Assess training effectiveness by reviewing and analyzing staff performance metrics to identify areas for improvement • Define future learning requirements by identifying gaps in knowledge and performance • Uses reporting and analytical tools to strategize innovative learning methodologies, focusing on learner retention, minimizing knowledge gaps, and identifying training needs per department, team and individual • Create and maintain training budgets • Oversee learning curriculum, activities, and resources • Creatively designs, introduces, and enforces new training and learning development programs • Builds and maintains relationships with internal and external partners to launch transformative learning programs • Monitor the execution of both short-term and long-term functional strategies to ensure the success of training initiatives Skills • Bachelor's degree in training, learning development, human resource management, or related field • 5-10 years of experience in Learning and Development or a related field, with a strong track record in designing and implementing training programs • Health Plan experience required • Proficiency in leveraging tools to support enhanced learning and Learning Management Systems • Proven experience managing a team and collaborating with various functional teams • Understanding of traditional and modern training methods including workshops, instructor-led training, e-learning, and simulations • Knowledge of Key Performance Indicators (KPIs) relevant to training and learning development functions • Understanding of training in both live and virtual training environments • Exceptional communication and interpersonal skills, with the ability to influence and engage stakeholders at all levels • Strong analytical and problem-solving skills to assess training effectiveness and identify areas for improvement • Experience working with training vendors and managing external training partnerships • In-depth knowledge of instructional design principles and modern learning techniques • Ability to adapt to the evolving needs of the organization and innovate in training delivery • Experience with Learning Management Systems (LMS) and other training technologies • Master's degree preferred in any of the fields or related fields listed above Company Overview • Brighton Health Plan Solutions is a health care company that specializes in health plan management service. It was founded in 2016, and is headquartered in New York, New York, USA, with a workforce of 201-500 employees. Its website is https://brightonhps.com.