Note: The job is a remote job and is open to candidates in USA. Strata Information Group (SIG) is a dedicated team committed to excellence and innovation, serving over 1,000 higher education institutions globally since 1988. They are seeking a Colleague Consultant to collaborate with clients on the Ellucian Colleague Student Module, ensuring it meets institutional needs for student lifecycle management and providing ongoing support and training.
Responsibilities
• Collaborate with clients to gather business requirements and translate them into functional specifications for the Ellucian Colleague Student Module.
• Configure and implement the Ellucian Colleague Student Module, ensuring that it meets the institution’s needs for student registration, academic records, grading, advising, and other student lifecycle management functions.
• Provide hands-on configuration, customization, and troubleshooting support for the Ellucian Colleague Student Module.
• Develop and document best practices, workflows, and standard operating procedures for using the Student Module.
• Assist with system testing, including data migrations, integrations, and post-implementation support.
• Deliver training sessions to end users, including staff and faculty, ensuring smooth system adoption.
• Provide ongoing support and system maintenance, troubleshooting and resolving issues as they arise.
• Stay current with updates and new features in Ellucian Colleague and provide recommendations for improvements and optimizations.
• Work with cross-functional teams, including technical teams and business stakeholders, to ensure integration with other systems and alignment with institutional goals.
• Assist in report generation and analytics related to student data, enrollment, and performance.
• Help institutions navigate compliance with data privacy and security standards.
Skills
• Five or more years working directly with the Colleague Student functionality at a college or university or as a Colleague consultant, demonstrating advanced user proficiency
• Experience implementing the Colleague student module at a college or university
• Demonstrated expertise using Colleague to improve and automate business processes within the Registrar, Admissions or Records office at a college or university
• Ability to troubleshoot technical and functional issues within the Colleague Student module
• Exceptional oral and written communication skills and a proven customer service approach
• Highly self-directed with solid problem-solving expertise
• Ability to communicate user requirements to technical support team
• Experience developing reports in support of the various student areas utilizing Colleague
• Knowledge of how Colleague is used in a variety of institutional types
• Experience with Ellucian Colleague Cloud Services and related technologies is a plus
• Thorough knowledge of relational databases
• Ability to read and write SQL queries
• Ellucian Colleague Badges
Benefits
• Health, Vision, Dental & Life Insurance
• Short & Long Term Disability
• Paid Parental Leave
• 3 Weeks Vacation, Sick Leave & Paid Holidays
• 401(K) with a 5% Employer Contribution
• Pet Insurance
Company Overview
• SIG is a trusted partner in IT solutions and consulting services. It was founded in 1987, and is headquartered in San Diego, California, USA, with a workforce of 201-500 employees. Its website is http://sigcorp.com.
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