Note: The job is a remote job and is open to candidates in USA. Allstate Insurance Co. is a leader in protecting families and their belongings from life's uncertainties. As a Catastrophe Field Property Adjuster, you will inspect properties damaged by various perils, travel extensively for inspections, and settle claims on-site with customers.
Responsibilities
- Inspect properties damaged by various perils, including wind, hail, water, lightning, fire, and more
- Travel at least 70% of the time to perform inspections anywhere in the United States including overnight travel
- Conduct inspections, evaluate policies and endorsements for coverage, prepare estimates in the Xactimate program, and settle claims on site with customers
- Follow a 10-day on and 4-day off schedule, with 12-hour workdays throughout the year
- Handle claims remotely through the ClaimsX Video Collaboration platform when travel is not possible or weather conditions do not permit on-site inspections
- Investigate property claims by performing detailed reviews of damage and interpreting policies to determine coverage
- Communicate with customers via phone, emails, and video chat to help them through a fast, fair, and easy claims process
- Evaluate and negotiate claims settlements with customers, vendors, third party carriers and claimants, in accordance with all legal and business standard methodologies
- Utilize multiple tools to get the job done in a fast-paced environment, including estimate tools, job aids, and additional settlement platforms, all while using sharp critical thinking skills
- Ensure timely and accurate documentation is completed as you work on each claim
Skills
- Valid driver's license and willingness to travel are required
- Must be willing to travel 70% of the time to perform inspections anywhere in the United States including overnight travel
- Ability to carry a 50-pound ladder and access up to a 6/12 pitch on a 1 or 2 story roof is required
- Per Allstate policy, employees must be 21 to rent a vehicle
- Ability to travel to customers' homes and handle claims countrywide is required
- This position is not available for California, Alaska, Hawaii, Washington or Puerto Rico residents
- As a condition of employment, your office/area may require you to obtain an adjuster and/or an appraiser license which includes passing an additional background check with the Department of Labor. If applicable, you will be required to secure license(s) within 60 days of hire
- The candidate(s) offered this position will be required to submit to a background investigation
- Strong critical thinking and technical skills to assess damages accurately and expedite claims settlements is preferred
- Excellent communication and interpersonal skills to provide exceptional customer service is preferred
- Strong organization skills and attention to detail with a focus on delivering high-quality work is preferred
- Previous experience as an outside adjuster is highly desired
- Proficiency in using Xactimate or other relevant software for estimating is preferred
Benefits
- Time off
- Healthcare
- Retirement
- Competitive pay with needed support for continuous development and career advancement.
- Flexibility in scheduling and a time off policy that helps support your work/life balance.
- Initial and ongoing training to get you proficient in your new role
- Comprehensive benefits like a 401K/pension, education reimbursement, and programs to help you balance work with the rest of your life.
Company Overview
Allstate is an insurance company that offers car, home, and life insurance services. It is a sub-organization of Allstate. It was founded in 1931, and is headquartered in Northbrook, Illinois, USA, with a workforce of 10001+ employees. Its website is http://www.allstate.com.
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