Sompo is seeking a Release Coordinator to join their Information Technology team. The role involves end-to-end release coordination, production operations support, and ensuring compliance and quality assurance for application releases.
Responsibilities
- Maintain a transparent view of CR’s that span multiple applications
- Focus initiates with GWPC CR’s and follows them through all downstream application releases
- Coordinate with all production operations to ensure smooth transitions of E2E CR’s across all teams
- Collaborate with production operations teams to ensure smooth transitions from release to production
- Coordinate operations teams to address and resolve issues related to production and release schedules
- Coordinate with Production Operations to define release requirements and priorities
- Conduct release readiness reviews and coordinate with other release managers
- Identify risks, dependencies, and conflicts across the E2E application lifecycle and suggest mitigation strategies, including after action reviews of each release
- Ensure that CR’s with end-to-end implications are monitored and managed effectively
- Monitor and report on release and production metrics, in cooperation with all Production Operations teams
Skills
- Degree in Management, Business, Computer Science, Information Technology, or a related field (or equivalent experience)
- Experience working in a large-scale environment with multiple teams
- Hands-on experience coordinating demand and capacity while serving multiple clients or stakeholders
- MUST be extremely organized and structured
- Experience with coordinating multiple teams, including those who may not be the most cooperative
- Proficient at trouble shooting and optimizing in a production environment
- Excellent communication, organizational, and problem-solving skills, focus on transparency and visibility
- Ability to learn new systems and tools, especially ADO
Benefits
- Two medical plans to choose from, including a Traditional PPO & a Consumer Driven Health Plan with a Health Savings account providing a competitive employer contribution
- Pharmacy benefits with mail order options
- Dental benefits including orthodontia benefits for adults and children
- Vision benefits
- Health Care & Dependent Care Flexible Spending Accounts
- Company-paid Life & AD&D benefits, including the option to purchase Supplemental life coverage for employee, spouse & children
- Company-paid Disability benefits with very competitive salary continuation payments
- 401(k) Retirement Savings Plan with competitive employer contributions
- Competitive paid-time-off programs, including company-paid holidays
- Competitive Parental Leave Benefits & Adoption Assistance program
- Employee Assistance Program
- Tax-Free Commuter Benefit
- Tuition Reimbursement & Professional Qualification benefits
Company Overview
We’re Sompo, a global provider of property, casualty, and specialty insurance and reinsurance. It was founded in 1999, and is headquartered in Hamilton, Hamilton, BMU, with a workforce of 5001-10000 employees. Its website is https://www.sompo-intl.com/.Company H1B Sponsorship
Sompo has a track record of offering H1B sponsorships, with 12 in 2025, 13 in 2024, 19 in 2023, 28 in 2022, 5 in 2021, 12 in 2020. Please note that this does not guarantee sponsorship for this specific role.
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