Navan is seeking a detail-oriented, self-starter product manager to join the Navan Connect team. The role involves becoming the subject matter expert for Navan Connect, collaborating with customer-facing teams to understand client issues, and owning the product roadmap to prioritize features that execute the product vision.
Responsibilities
- Become the SME for Navan Connect and will be the “go-to” person for anything related to the product
- Partner closely with CSMs/Solution Architects to understand client issues and identify new requirements
- Use AI to manage all client feedback/issues in a timely manner and build a system that learns from every resolved issue
- Own the product roadmap and prioritize features that execute the product vision
- Deliver clear and concise documentation for both technical and non-technical stakeholders
- Collaborate daily with cross-functional teams (Design, Engineering, Legal, GTM) to ensure smooth product execution and risk management
Skills
- 1-2 years of experience in product management, product operations, or fintech background
- Excellent verbal and written communication skills; you know when to talk technical or when to explain it like a 5 year old
- Strong customer empathy - it keeps you up at night if our product isn't meeting a client's expectations
- Experience in fintech, payments, expense management is preferred
- AI fluency - You've had real world experience with Claude Code (or similar tooling) to create knowledge bases/skills, prototyping and technical concepts
- Prioritization master - you have the fortitude to intake many things at once and come out the other side clear-headed and confident on what to do first
Company Overview
- Navan provides travel, expense, and corporate card management to automate manual processes and drive spend visibility. It was founded in 2015, and is headquartered in Palo Alto, California, USA, with a workforce of 1001-5000 employees. Its website is https://navan.com.
Company H1B Sponsorship
- Navan has a track record of offering H1B sponsorships, with 7 in 2026, 45 in 2025, 22 in 2024, 38 in 2023. Please note that this does not guarantee sponsorship for this specific role.