VALID PMP Certification or equivalent is required at the time of submission.
Required Skills:
Minimum 2-5 years experience using Agile/Scrum Development Methodology with CSM Certifications
Minimum 2-5 years experience with PMI s Project Management deliverables
Strong written and verbal communication skills
Demonstrates experience facilitating meetings and an understanding of facilitation techniques
Ability to work in a team environment as well as independently within established guidelines
Process a fundamental understanding of end-to-end customer experience integration and dependencies
Experience writing user stories with clearly defined acceptance criteria
Ability to facilitate UAT efforts
Experience at refinement, story splitting, estimation, velocity, retrospectives, and other scrum techniques
Experience in creating documentation such as project charter, risk analysis, stakeholder analysis and engagement, decision logs, project estimation and timelines, project status reports, road maps, project close out reports
Experienced in leading CRM-focused projects, overseeing end-to-end implementation, optimization, and integration of CRM platforms to support business objectives.
Skilled in managing stakeholder expectations, coordinating cross-functional teams, and leveraging CRM insights to inform strategy and improve customer experience.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.