Partner Specialist is a dedicated POC for our partners who works through all the stages of business development to build and grow their business and provide the best experiences for end customers.
Key Responsibilities
Drive revenue or sales pipeline targets. Align individual priorities with revenue impact
Explain Cloud products/solutions and value proposition to Client Partners of different verticals and sizes and explain how they address their customer needs.
Develop and lead outbound campaigns from idea-generation through to initial pitch and pipeline qualification.
Lead and contribute to team projects to develop and refine our process.
Develop and codify best practices and sales workflows for interactions with partners.
Troubleshoot small technical setup issues or route them to relevant teams.
Renewals (Cloud): Manage the partner's renewal sales process, identifying up-sell and cross-sell opportunities within your accounts, and closing these agreements before contract expiration.
Work with partners to increase the number of upsell and cross-sell on renewals.
Educate partner on Digital and products.
Analyze data trends, market dynamics and customer performance, identify opportunities, and create implementation plans for a GTM strategy with an assigned portfolio.
Engage and coordinate internal groups as needed to resolve customer issues and maximize customer retention.
React to client business needs and adapt internal procedures to provide services.
Manage opportunities in CRM system: execute pipeline reviews with partners and drive pipeline hygiene.
Work with account managers to provide clarity around the pipeline.
Qualifications and Experience
2-5 years of relevant experience working in B2B Technical Sales environment from SaaS/IaaS/PaaS domain.
Experience with sales forecasting and driving sales metrics such as revenue and pipeline.
Bachelor's degree in business, Management, Sales, Marketing or related field (Technical degree is desired).
Understanding of Cloud computing concepts and competitive landscape in the Cloud Service Providers world is good to have.
Primary language: English: C1 (assessment required)
Experience working on sales targets and achieving them.
Knowledge of working on CRM tools.
Organized and has sales pipeline management, time management skills and prioritization skills.
Ability to connect and add value to a broad range of customers, with great interpersonal and listening skills.
Outgoing and confident in outbound phone sales with a great phone manner; can handle a complex sales cycle that will have multiple contacts within a company.
Thrive in a fast-paced, high-growth, rapidly changing environment.
Proven success in acquiring new clients as well as experience cold calling and presenting sales pitches.
Analytical mindset and go-getter attitude; self-motivated to achieve personal goals and goals set for the team.
Coachable in the moment; provide feedback/suggestions/recommendations and able to incorporate and iterate sales pitch and positioning.