Are you a people person with a passion for delivering exceptional customer service? Do you thrive in a fast-paced environment where no two days are the same? If so, we invite you to join arenaflex as a Part Time Storage Customer Service Representative. As a key member of our support team, you will be the face of our company's exceptional service, ensuring that customers receive the help they need on their journeys.
**About arenaflex**
arenaflex is a leading provider of innovative storage solutions, dedicated to making a positive impact on our customers' lives. Our mission is to provide exceptional customer service, while fostering a culture of health and wellness within our organization. As a company, we are committed to creating a work environment that is inclusive, supportive, and empowering.
**Job Summary**
As a Part Time Storage Customer Service Representative, you will work closely with our site manager to ensure the smooth operation of our storage facilities. Your primary responsibilities will include:
* Supporting the site manager with facility operations
* Answering phone inquiries from active and prospective customers
* Showing storage units, explaining the terms of rental agreements, and preparing rental contracts
* Performing general routine property cleanup and minor repair work
* Ensuring that all vacant storage units are clean, dry, secure, and available for new customers
* Participating in ongoing continuous arenaflex education through our comprehensive training program
**Key Responsibilities**
* Provide exceptional customer service to active and prospective customers, ensuring that their needs are met and exceeded
* Work closely with the site manager to ensure the smooth operation of the storage facility
* Show storage units to customers, explain the terms of rental agreements, and prepare rental contracts
* Perform general routine property cleanup and minor repair work, ensuring that the facility is maintained to the highest standards
* Ensure that all vacant storage units are clean, dry, secure, and available for new customers
* Participate in ongoing continuous arenaflex education through our comprehensive training program
* Perform other duties as assigned by the site manager or other members of the arenaflex team
**Minimum Qualifications**
* Driver's license and the ability to maintain a clean driving record
* Excellent communication skills, with the ability to effectively communicate with customers and colleagues
* Available to work on weekends and holidays, as required
**Work Environment**
The work involves moderate risks or discomforts, which require special safety precautions, such as working around moving parts, machines, fumes, or irritating chemicals. You may be required to use protective clothing or gear, such as masks, goggles, gloves, or shields.
**Physical Demands**
The work requires some physical exertion, such as long periods of remaining stationary, traversing spaces, repositioning to reach and use tools, and moving a minimum of 50 lbs assisted or unassisted.
**Benefits and Perks**
As a Part Time Storage Customer Service Representative with arenaflex, you will enjoy a range of benefits and perks, including:
* Career stability and opportunities for advancement
* Mindset App Reimbursement
* Gym Reimbursement Program
* Health insurance and Prescription plans, if eligible
* Paid holidays, vacation, and sick days, if eligible
* Life insurance
* MetLaw Legal program
* MetLife auto and home insurance
* Discounts on Apple products, Dell computers, cell phone plans, hotels, and more
* 401(k) Savings Plan
* Employee Stock Ownership Plan (ESOP)
* 24-hour physician available for kids
* Dental and Vision Plans
* Business travel insurance
* You Matter EAP
* LifeLock Identity Theft Protection
* Critical Illness/Group Accident Insurance
* Dave Ramsey's SmartDollar Program
**Why Join arenaflex?**
At arenaflex, we are committed to creating a culture of health and wellness, where our employees feel valued, supported, and empowered to succeed. We offer a range of benefits and perks, including career stability, opportunities for advancement, and a comprehensive training program. If you are a people person with a passion for delivering exceptional customer service, we invite you to join our team and be a part of our mission to make a positive impact on our customers' lives.
**How to Apply**
If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we invite you to apply for the Part Time Storage Customer Service Representative position with arenaflex. Please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you!
**Note:** arenaflex is an equal opportunity employer, committed to creating a diverse and inclusive work environment. We welcome applications from all qualified candidates, and we are committed to providing individual accommodations to applicants with disabilities.