The University at Buffalo (UB), a flagship institution of the State University of New York system, is renowned for its academic excellence and impactful research. As one of America's leading public research universities, UB is distinguished by a culture of resilient optimism, resourceful thinking, and pragmatic dreaming. We are seeking a dedicated and skilled Online Student Services Advisor to join our team in a hybrid role, combining remote work with time in our office, to support the success of our online Master of Social Work (MSW) students.
Under the general direction of the Assistant Dean for Student & Academic Affairs, the Online Student Services Advisor will play a pivotal role in ensuring the successful transitions of new students into our fully online MSW programs. This position will develop programming to support online student success and retention, advise students on academic requirements and relevant policies, and foster a sense of community among our online students.
To be considered for this role, you must have:
While not required, the following qualifications are highly desirable:
To succeed in this role, you will need:
At UB, we are committed to supporting the growth and development of our employees. As an Online Student Services Advisor, you will have access to career coaching and training opportunities that will help you advance in your career. You will also be part of a dynamic team that is dedicated to student success, providing a rich environment for professional growth and development.
Our hybrid work model offers the flexibility of remote work combined with time in our office, allowing for a healthy work-life balance. We value collaboration, innovation, and inclusivity, and we are committed to creating a work environment that is supportive and engaging. As an affirmative action/equal opportunity employer, we welcome applications from diverse candidates, including veterans and individuals with disabilities.
We offer a competitive compensation package, with a salary range of $55,151 - $59,000. Our benefits package is comprehensive, including health and retirement plan options, career coaching and training, and qualification as a public service loan forgiveness organization. We are committed to supporting your overall well-being and work-life effectiveness.
If you are passionate about supporting student success and are looking for a dynamic and inclusive work environment, we encourage you to apply for this exciting opportunity. Even if you feel you're not a perfect match, we'd still love to hear from you. We are looking for great people to join our friendly team and contribute to our mission of academic excellence and impact.
Apply today to become a part of our team at the University at Buffalo and help shape the future of our online MSW students.
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