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About arenaflex – Pioneering Health Information Management Solutions
At arenaflex, we are dedicated to transforming the landscape of health information management and revenue integrity. As a leading provider of comprehensive Health Information Management (HIM) and Revenue Recovery services, we partner with hospitals, health systems, and specialty clinics across the nation to ensure that every patient’s care journey is accurately documented and that providers receive the full reimbursement they deserve. Our culture blends the precision of clinical expertise with the agility of modern data analytics, creating an environment where technology, teamwork, and continuous improvement intersect.
Why This Role Matters
The Medical Record & Data Entry Project Associate is a pivotal member of our Revenue Recovery Department, working side‑by‑side with registered nurses, clinical coders, billing specialists, and data analysts. Your meticulous attention to detail and proficiency with Excel and data‑entry tools will directly influence the financial health of our client organizations and the overall quality of patient care documentation. This position offers a hybrid work model—benefiting from both in‑office collaboration (2–3 days per week) and remote focus time—so you can thrive in a dynamic, supportive setting.
Key Responsibilities
As a Project Associate, you will be responsible for:
- Medical Record Retrieval: Access and pull patient records from a variety of hospital information systems, ensuring completeness and compliance with privacy standards.
- Itemized Billing Preparation: Compile accurate, item‑by‑item patient bills in formats required for internal reviews and external audits.
- Data Extraction & Entry: Pull critical financial and clinical data from hospital accounting platforms and enter it into arenaflex’s proprietary revenue recovery tools with zero‑error tolerance.
- Inter‑Facility Communication: Conduct professional telephone outreach to post‑acute care facilities to gather missing information, clarifications, or supplemental documentation for patient cases.
- Reporting & Analytics: Generate, format, and distribute regular reports that track progress, highlight trends, and support decision‑making for the recovery team.
- Information Gathering Support: Assist the broader recovery team with ad‑hoc data collection, research, and documentation tasks as needed.
- Scanning & Indexing: Digitally scan physical documents, apply consistent naming conventions, and maintain a searchable, well‑organized electronic repository.
- Quality Assurance: Perform routine checks to verify data integrity, resolve discrepancies, and uphold the highest standards of accuracy.
Essential Qualifications
- Education: High school diploma or GED required; associate’s degree in health information management, business administration, or a related field preferred.
- Experience: Minimum 1–2 years of experience in medical records handling, data entry, or revenue cycle support.
- Technical Proficiency: Advanced knowledge of Microsoft Excel (pivot tables, VLOOKUP, macros) and comfort using electronic health record (EHR) systems and hospital accounting platforms.
- Communication Skills: Excellent written and verbal communication, with a professional telephone demeanor for interacting with healthcare providers.
- Attention to Detail: Proven ability to manage large volumes of data while maintaining 99.9% accuracy.
- Regulatory Awareness: Familiarity with HIPAA, HITECH, and other healthcare privacy regulations.
Preferred Qualifications & Additional Attributes
- Certification as a Certified Coding Specialist (CCS) or Certified Professional Coder (CPC) is a plus.
- Experience with revenue integrity or reimbursement analytics.
- Knowledge of Medicare/Medicaid billing guidelines.
- Strong problem‑solving mindset—able to troubleshoot missing data and proactively seek solutions.
- Ability to work independently in a remote setting while staying connected with the team through virtual collaboration tools.
Core Skills & Competencies for Success
- Data Management: Skilled at organizing, cleaning, and validating data sets.
- Analytical Thinking: Comfortable interpreting financial and clinical information to identify patterns and anomalies.
- Time Management: Capable of juggling multiple records and deadlines without sacrificing precision.
- Team Collaboration: Eager to partner with nurses, coders, and billing specialists, sharing insights and supporting collective goals.
- Adaptability: Willingness to learn new software platforms and adjust to evolving workflow processes.
Career Growth & Learning Opportunities at arenaflex
When you join arenaflex, you enter a career pathway designed for advancement. Our internal learning academy offers:
- Access to HIM certification courses (CCS, CPC, RHIT, RHIA) fully funded after a probationary period.
- Monthly webinars on emerging revenue integrity trends, regulatory updates, and advanced Excel techniques.
- Mentorship programs pairing associates with seasoned clinical and analytics leaders.
- Clear promotion tracks—from Project Associate to Senior Analyst, Team Lead, and eventually Management roles within the Revenue Recovery Division.
Work Environment & Culture
Hybrid Flexibility: Enjoy a balanced schedule with 2–3 days per week in our modern West Hempstead office, where you’ll have access to collaborative spaces, private focus rooms, and state‑of‑the‑art technology. The remaining days are remote, supported by a secure VPN and a stipend for home‑office equipment.
Team‑Centric Atmosphere: arenaflex fosters an inclusive, supportive environment where every voice is heard. Regular “huddle” meetings, cross‑functional brainstorming sessions, and virtual coffee chats keep the team connected, regardless of location.
Commitment to Well‑Being: We prioritize work‑life harmony with generous paid time off, mental‑health resources, and wellness incentives such as fitness class reimbursements and mindfulness workshops.
Compensation, Perks & Benefits
While exact figures are tailored to experience, you can anticipate a competitive salary range aligned with industry standards for data‑entry and HIM roles. Our comprehensive benefits package includes:
- Medical, dental, and vision insurance with multiple plan options.
- 401(k) plan with company match.
- Life and short‑term/long‑term disability coverage.
- Paid parental leave and family‑care assistance.
- Continuous education reimbursement and certification support.
- Annual performance bonuses tied to individual and team outcomes.
- Technology stipend for home‑office setup.
- Employee assistance program (EAP) for confidential counseling and support.
How to Apply
If you are a detail‑oriented professional with a passion for health information accuracy and revenue optimization, we want to hear from you! Take the next step in your career by submitting your resume and a brief cover letter outlining your relevant experience.
Apply Now
Join arenaflex – Make an Impact Every Day
At arenaflex, your work does more than process data—it safeguards the financial integrity of healthcare providers and ultimately supports the quality of patient care across the nation. Become part of a forward‑thinking team where your expertise is valued, your growth is nurtured, and your contributions directly influence the success of our clients.
Ready to embark on a rewarding journey? Apply today and help us shape the future of health information management.
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