About the position
Responsibilities
• Answer incoming calls in a timely and professional manner
• Schedule all patients for ancillary, surgical, and medical testing/procedures through the applicable scheduling module (i.e. Meditech)
• Select accurate insurance carrier plans and inform the patient or physician office staff of any carrier that is out of network
• Inform the physician office staff or patient of any testing requirements according to the instructions and queries in the scheduling module
• Ensure that any edits are performed in the scheduling module
• Ensure physician orders are indexed appropriately
• Maintain knowledge of the scheduling reports for the next day to ensure department readiness in the event of any unscheduled Meditech down-time
• Work closely with the physician office staff to ensure that pre-cert/authorization numbers are entered in the scheduling or registration system
• Select the correct patient medical record number consistently
• Maintain open communication with the registration staff regarding those unscheduled patients presenting for services to ensure appropriate testing is performed and times are available
• Utilize appropriate method/tool to communicate with Patient Access and other facility departments as necessary
• Edit medical accounts to appropriate status per facility or SSC standards and guidelines
• Receive, maintain, and index physician orders per facility and SSC standards and guidelines
Requirements
• High school diploma or GED preferred
• Minimum of one year of related experience required, preferably in healthcare. Relevant education may substitute experience required.
• Work from home employees are required to have wired high speed internet 25 MB Download 6 MB Upload
Benefits
• Comprehensive medical coverage
• Additional options for dental and vision benefits
• Life and disability coverage
• Flexible spending accounts
• Supplemental health protection plans
• Auto and home insurance
• Identity theft protection
• Legal counseling
• Long-term care coverage
• Moving assistance
• Pet insurance
• Free counseling services
• 401(k) Plan with a 100% match on 3% to 9% of pay
• Employee Stock Purchase Plan with 10% off HCA Healthcare stock
• Family support through fertility and family building benefits
• Referral services for child, elder and pet care
• Consumer discounts through Abenity and Consumer Discounts
• Education assistance
• Colleague recognition program
• Time Away From Work Program
• Employee Health Assistance Fund
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Apply Now