Who We Are
Concert Health is a mission-driven behavioral health medical group delivering evidence-based care through primary care partnerships across the country. As the nation’s leading provider of Collaborative Care, we’ve supported nearly 120,000 patients—and we continue to advance the model through research, innovation, and a commitment to clinical excellence.
Job Summary:
Concert Health is seeking an experienced and mission-driven Medical Director to serve as the psychiatrist lead and liaison to a valued health system partner. This unique role combines direct clinical consultation within the Collaborative Care Model (CoCM) with clinical innovation and strategic medical leadership—providing an opportunity to shape how behavioral health is delivered in primary care at scale.
Strong clinical skills and efficiency are essential in this role, particularly in delivering high-quality psychiatric consultation through systematic case review (SCR). However, true success will also be defined by your ability to build trusted relationships, guide system-level adaptation of care, and serve as a clinical ambassador to our partners. You’ll work closely with primary care teams, medical directors, and regional clinical leaders to strengthen collaboration, promote evidence-based practices, and ensure alignment with Concert’s high standards of care.
The role includes 28 hours per week of clinical time, consisting of 25 hours of systematic case review (SCR) and 3 hours of clinical administrative time (may need to be used for SCR based on staffing needs and during periods of increased volume). In addition, 12 hours per week are dedicated to the care-delivery team and partner-facing leadership—supporting provider engagement, pod-level clinical quality, and the tailored implementation of Concert’s clinical guidelines.
This is an ideal opportunity for a clinically grounded leader who thrives at the intersection of care delivery, innovation, and system transformation.
Responsibilities:
Psychiatric Consultation Support
- Conduct weekly systematic case reviews (SCRs) with behavioral health care managers (Concert title: Collaborative Care Clinicians, CCCs) to provide psychiatric consultation and treatment recommendations (on average 6 to 10 patient reviews per hour; 25 to 28 hours per week as needed based on caseload fluctuations).
- Support diagnosis and suggest treatment plan changes, including medication and behavioral treatment recommendations.
- Document workup and treatment recommendations to be implemented by the PCP in the electronic health record and communicate clinically-significant information directly to the PCP as indicated.
- Collaborate with assigned CCCs to track and oversee patient panels and clinical outcomes using our cloud-based patient registry.
- Perform a regular Patient Registry review of patients to identify high-risk patients, new patients, or those not improving as expected.
Clinical Leadership
- Provide real-time supervisory/consultation support to CCCs (outside of SCRs), other PCs, and PCPs as needed.
- Supervise and provide clinical oversight to Psychiatric Nurse Practitioner PCs within their respective states, ensuring adherence to best practices and regulatory standards.
- Collaborate with CCC leadership to mentor and support professional development of CCCs.
- Develop and deliver training for PCPs, PCs, and CCCs, focusing on high-yield clinical topics related to identification, diagnosis, and treatment of behavioral health conditions through a CoCM lens.
- Support the onboarding of new PCs, ensuring they are equipped and prepared to fulfill their duties effectively.
Quality and Program Development
- Build and maintain strong relationships with market leads and primary care providers, ensuring robust partnerships and increased referrals.
- Ensure adherence to the Collaborative Care Model fidelity, facilitating discussions between psychiatric consultants, CCCs, primary care providers, and client partner clinical leadership.
- Support provider activation efforts to increase appropriate patient referrals into CoCM.
- Identify opportunities for system improvement and contribute to internal best practices.
- Oversee pod-level clinical quality assurance activities, including clinical performance monitoring, documentation review, and adherence to clinical protocols.
Partner Leadership and Collaboration
- Serve as the primary medical liaison to the partner organization’s PCPs, medical directors, and clinical leaders.
- Design learning agenda and lead educational sessions and case-based learning discussions with partner providers.
- Collaborate with Concert’s internal teams to implement and adapt clinical guidelines in alignment with partner needs.
- Travel to in-person meetings with partners as needed to foster collaboration, strengthen shared understanding, and support ongoing learning and improvement.
Qualifications:
- MD or DO degree with active, unrestricted medical license in FL.
- Active, unrestricted medical licenses in TX, IL, NC, and GA, or the willingness and ability to obtain licensure in these states, are required.
- Additional state licenses and/or willingness to acquire additional licenses preferred.
- Board certification in Psychiatry required; subspecialty certification (e.g., Child & Adolescent, Addiction, Geriatric) or demonstrated subspecialty experience (e.g., Women’s Health) highly desired.
- Minimum 5 years of post-residency clinical experience.
- Minimum 5 years of demonstrated clinical leadership, including experience supervising or mentoring clinicians.
- Proven ability to collaborate across clinical and operational teams in large or complex health systems.
- Demonstrated public speaking experience with strong presentation and communication skills, both formal and informal, with comfort engaging diverse stakeholders and audiences.
- Ability to build rapport with Partner clinical leaders 1:1.
- Support customer escalation discussions, partner with internal teams to diffuse situations and support increased quality focus within the Concert team
- Demonstrated commitment to quality, evidence-based care, and health equity.
- Experience with integrated care models – particularly the Collaborative Care Model – (CoCM) strongly preferred.
- Ability to quickly synthesize psychiatric and general medical history, presentation, and patient data; then formulate effective and evidence-based clinical recommendations
- Proficiency in evidence-based pharmacological treatment approaches to common psychiatric disorders, with demonstrated experience in navigating complex comorbid general medical conditions when choosing an appropriate medication regimen
- Current with evidence based suicide care and related tools and treatments with general safety assessment and planning approaches using standardized assessment tools and interventions (e.g. C-SSRS and Stanley Brown)
- Comfort incorporating evidence-based treatment frameworks and approaches (e.g., Problem-Solving Treatment, Motivational Interviewing, Cognitive Behavioral Therapy Skills, Dialectic Behavioral Therapy Skills, Behavioral Activation) into treatment planning
- Experience using Measurement Based Care tools (e.g. PHQ-9, GAD-7) to track populations and guide care decisions
- Enjoy providing coaching on, and learning about, evidence-based interventions to support the professional development of primary care providers and Behavioral Health Care Manager
- Excellent organizational, multi-tasking, detail management, and communication skills
- Excellent decision-making, problem-solving, analytical, and interpretive thinking skills
- Ability to establish and preserve effective working relationships with patients/Behavioral Health Care Manager, and primary providers
- Ability to manage conflict and high-pressure situations in a professional manner
- Ability to adapt to changing patient or organizational priorities
- Ability to make independent decisions in accordance with established policies/procedures
- Technical proficiency in EHRs (e.g., Epic, Cerner), Salesforce, Google Suite, and Zoom
Schedule:
- Full-time, 40 hours per week.
- Remote position with occasional travel (up to 15%) for on-site partner meetings and professional presentations.
What We Offer:
- $280,000 - $310,000 base pay based on experience and geographic location
- 10% bonus potential
- Fully remote work environment
- A supportive and inclusive culture
- Excellent benefits package
- 401K, 14 paid holidays (8, plus 6 floating), PTO, sick time, and more
- 16 hours of educational time off and CME reimbursement
Come As You Are - You Are Welcome Here
Concert Health is a diverse and inclusive Equal Opportunity Employer; we prohibit discrimination and harassment of any kind in our culture. We provide a safe, equitable, respectful, and supportive work environment to all without regard to race, color, religion, sex, gender, national origin, age, pregnancy, disability, sexual orientation, military or veteran status, genetics, or any other status protected by federal, state, or local laws. This policy applies to all terms and conditions of work, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. All Concert Health employees are expected to comply with this policy. If you share our vision and are good at what you do, come as you are. You are welcome here.
Originally posted on Himalayas
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