SMCP is a prominent global leader in the luxury fashion market, celebrated for its Parisian Chic ready-to-wear and accessories collections. The Marketplace Coordinator will be responsible for daily operational and analytical tasks to support the third-party e-concessions and wholesale partners business.
Responsibilities
- Manage all product data in PIM/PLM/Grand Shooting/Storeland; ensure consistent information flow across Digital sites
- Create and circulate a weekly error tracker (PLM/Image/PIM) for product data flow issues blocking site go-lives (Paris brand teams, Crossmods, IT)
- Farfetch: partner with Paris teams on catalog management, pricing, and category performance vs. global
- Compile product copy & information into partner templates adhering to strict turn-in deadlines
- Coordinate image assets from photoshoot reception and retouching through e-partner deliveries; flag missing/late/non-compliant assets to Paris teams
- Maintain weekly asset tracker to confirm submit-ready status and track live dates by style
- Track product activation and lead times by partner vs LY & targets; ensure 100% carryover activation and drive follow-ups on delays
- Conduct regular site audits to maximize exposure and align with competitive sets; suggest assortment inclusions
- Review sites for PDP optimization opportunities (product title, copy, imagery, size chart updates) -- support with customer education and reduced Return Rates
- Manage communication with Buyers in pre-season process for comprehensive list of Merchandised Sets and Product Fit Statements for integration on sites. Partner with DTC teams to ensure alignment across Digital channels
- Support Partners Manager on acquiring additional imagery/assets for external partners to place orders
- Coordinate submission of all price updates to Partner contacts in preferred formats for all promotional & markdown events. Own the internal price keying for Marketplace partners
- Audit sites to ensure promotional/MD events and Partner Loyalty events go live as expected. Escalate any issues to external partners
- Partner with Retail Operations team to resolve any POS pricing issues in Partner B&M locations
- Maintain the in-season Wholesale Tracker and partner with Allocation team to track deliveries. Allocate all POs to external partners within Storeland and communicate details to Logistics team
- Review Marketplace customer-service issues flagged by partners and determine resolution
- Support Partners Manager in monitoring/troubleshooting fulfillment delays with Logistics; investigate discrepancies that could drive order cancellations
- Coordinate marketing exposure opportunities with internal and external partners. Partner with Marketing/PR teams on sample availability, track shipment to external teams within Sample Tracker, and ensure timely return. Ensure key products are live by expected date of marketing exposure
- Support Partners Manager with ad-hoc business analyses (inventory/assortment productivity) and weekly sales reporting
- Develop and document all weekly workflows and operating procedures
- Organize key external contracts, communication, and documentation for administrative purposes
- Work closely with Paris counterparts to ensure alignment on best practices on all systems, continuously
Skills
- 1-2 years of e-commerce or IT experience, with emphasis on digital marketplace, e-concessions & wholesale partnerships in the Retail industry
- Advanced proficiency in Microsoft Excel and demonstrated systems aptitude
- Clear, concise communicator (written and verbal) with ability to interface professionally with internal and external stakeholders
- Strong organizational skills with the ability to manage multiple tasks, prioritize effectively, and meet deadlines
- High attention to detail
- Strong analytical and problem-solving skills
- Ability to perform in a fast-paced work environment; comfortable with shifting priorities based on business needs
- Positive attitude & solutions-oriented mindset to persist through challenging projects
- Collaborative team player with a willingness to take initiative
Benefits
- Health, Vision, and Dental Insurance
- Generous shopping discount
- PTO Bank
- Separate Sick Pay Hours
- 12 corporate holidays with early dismissals the day before the holiday.
- 401K Savings Plan
- Culture of Engagement
- Career Growth Opportunities
- Flexible hybrid work schedule
- 4 completely remote workweeks per year.
Company Overview
SMCP is worldwide and cosmopolitan. It was founded in 1984, and is headquartered in Paris, Ile-de-France, FRA, with a workforce of 5001-10000 employees. Its website is http://www.smcp.com/.Company H1B Sponsorship
SMCP – Sandro, Maje, Claudie Pierlot, Fursac has a track record of offering H1B sponsorships, with 1 in 2022, 1 in 2020. Please note that this does not guarantee sponsorship for this specific role.
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