Co-operators is a leading Canadian financial services co-operative committed to delivering on a sustainable and resilient society. The Licensed Insurance Representative Assistant provides essential administrative support to the Contact Centre Staff, ensuring a seamless and personalized client experience.
Responsibilities
- Responsible for preparing letters, endorsements, liability slips, binders, 3rd party requests and experience letters to our clients by means of LIR request via the Datacapture database and the LIRA queue
- Responsible for the administrative Exdate process working with sales and marketing
- Process the pool of risk alert abeyances
- Responsible for monitoring Internet services and sales email boxes and taking appropriate action
Skills
- Good computer and keyboarding skills with a minimum of 35 wpm
- You influence change and are committed to continuous improvement, in order to exceed client expectations
- You leverage critical thinking skills to identify problems and proactively propose solutions
- Your strong communication skills allow you to clearly convey messages
- You're an effective team player who shares knowledge to support your peers
- You will be subject to a Criminal Record and Consumer History background check as a condition of employment
- Previous office experience is an asset
- English is required, French is an asset
Benefits
- Training and development opportunities to grow your career.
- Flexible work options to support personal and family needs.
- A holistic approach to your well-being, with physical and mental health programs and a supportive workplace culture.
- Paid volunteer days to give back to your community.
- Comprehensive total rewards package including group retirement savings plans, pension and benefits (e.g., health and wellness, dental, disability and life coverage), mental health support and an employee assistance program.
Company Overview
As a leading Canadian financial services co-operative, Co-operators offers multi-line insurance and wealth products, services, and advice to build financial strength and security. It was founded in 1945, and is headquartered in Guelph, Ontario, CA, with a workforce of 5001-10000 employees. Its website is http://www.cooperators.ca/.
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