About the position
Responsibilities
• Works with account teams to prioritize and develop plans and strategies as they apply to union representation in those accounts.
• Establish and maintain relationships with union leaders in the geographic area to understand the needs and interests of unions at a regional and local level and facilitates communication between unions and Kaiser Permanente.
• Provides guidance to account teams on information and communication to union leaders and represented populations regarding health care.
• Stays current on the labor environment, industry and competitor trends, and applies knowledge of marketplace to account planning processes.
• Coordinates and maintains positive relationships with key decision makers and stakeholders in the labor community.
• Collaborates across Kaiser Permanente business lines to develop effective strategies that increase membership and communicates these best practices.
• Articulates the view and perspective of our union influencers/customers on committees and work groups, makes presentations to internal audiences about labor trends, and represents KP externally, including working with labor, community groups or industry organizations.
• Ensures that account data regarding union representation is current, accurate and complete on internal computer systems.
Requirements
• Minimum six (6) years of experience working directly with union leaders and members to provide consultation and/or influence.
• Bachelors degree OR four (4) years of experience in a directly related field.
• High School Diploma or General Education Development (GED) required.
• Understanding of union structures and decision-making process, public sector environment and other trends (economic, collective bargaining, labor movement, etc.) that may impact policy and environment regarding labor's position on health care and employee plans.
• Strong computer, research and analytic skills, including experience creating public presentations using Microsoft Office programs.
• Excellent verbal and written communication skills.
• Strong interpersonal, presentation, and persuasion skills.
• Expertise in handling difficult client issues related to health plan services, policies and procedures.
• Effective project management skills.
• Ability to work with cross-functional internal teams to move common goals and strategies forward.
• Exercises considerable latitude in determining objectives and approaches to assignment.
Nice-to-haves
• Three (3) years of experience with employee health benefits to include collective bargaining, advocacy or implementation of employee benefits.
• Three (3) years working for a union that represents public sector employees.
• Knowledge of underwriting processes, healthcare products, and contracts.
Benefits
• Market competitive total rewards package
• Commitment to pay equity and transparency
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