Why Join WorkWarp & AFL – Pioneering the Future of Fiber Optic Connectivity
At WorkWarp, we partner with industry giants to bring groundbreaking solutions to market. Our collaboration with AFL, a world‑leading manufacturer of fiber optic cable, connectivity, and accessories, means you’ll be part of a legacy that started in 1984 with a single fiber optic cable and has grown into a $1.5 billion enterprise employing roughly 7,000 professionals worldwide. We recognize that people are our greatest asset, and we invest heavily in talent development, continuous learning, and career progression. By joining our team, you’ll help shape the future of global telecommunications while enjoying a flexible, hybrid work environment that respects work‑life balance.
Position Overview – Junior Oracle Business Analyst (Remote – West‑Coast Hours)
We are actively seeking a highly motivated Junior Oracle Business Analyst to support our West‑Coast operations (8:30 am – 5:30 pm PT). This remote‑first role reports directly to the Manager of Oracle Services and collaborates closely with senior Business Analysts, Process Owners, Developers, and end‑users across supply‑chain, manufacturing, and commercial functions. The primary focus will be on Order Management, but the role will also touch on additional Oracle modules as business priorities evolve.
Key Responsibilities – What You’ll Be Doing Every Day
- Business Process Discovery & Documentation: Lead stakeholder workshops, capture “as‑is” processes, and map them into clear, consumable diagrams and narrative descriptions.
- Requirements Engineering: Translate business needs into functional specifications, user stories, and acceptance criteria, distinguishing between must‑have requirements and nice‑to‑have enhancements.
- Solution Design & Gap Analysis: Leverage deep knowledge of Oracle E‑Business Suite (EBS) versions 11i and 12 to propose optimal configurations, customizations, or integrations that close identified gaps.
- SDLC Participation: Actively contribute to every phase of the Software Development Life Cycle – from design, development oversight, and testing to training, deployment, and post‑go‑live support.
- Test Planning & Execution: Develop comprehensive test plans, conduct functional and regression testing, and document results to ensure solution integrity.
- Project Management: Use ServiceNow ITBM to create and maintain project schedules, assign tasks, monitor progress, and communicate status to stakeholders.
- Training & Enablement: Produce user guides, quick‑reference materials, and deliver live training sessions or demos to drive adoption and confidence among end‑users.
- Compliance & Audit Support: Maintain process documentation (flowcharts, narratives) needed for external audits, JSOX compliance, and international trade regulations.
- Continuous Improvement: Identify opportunities for automation, standardization, and best‑practice adoption across the Oracle landscape, helping the organization maximize ROI on technology investments.
- Production Support: Participate in triaging critical production incidents, providing timely resolutions to keep business operations running smoothly.
Essential Qualifications – The Foundations for Success
- Education: Bachelor’s degree in Information Systems, Information Technology, Computer Science, Engineering, or a closely related discipline from an accredited university.
- Oracle Experience: 1–3 years of hands‑on experience as an Oracle Business Analyst, specifically supporting Oracle EBS (versions 11i and/or 12).
- Business Acumen: Proven ability to understand end‑to‑end supply‑chain and manufacturing processes, especially Order Management (customer master, order creation, credit checks, inventory, shipping, advanced pricing).
- Analytical Skills: Strong aptitude for dissecting complex problems, conducting root‑cause analysis, and delivering data‑driven recommendations.
- Communication & Interpersonal Skills: Exceptional written and verbal communication, capable of influencing senior stakeholders and facilitating cross‑functional workshops.
- Project Coordination: Demonstrated ability to manage multiple deadlines, organize workstreams, and keep projects on schedule.
- Technical Literacy: Familiarity with integration concepts (e.g., AR‑Invoicing, CRM systems like Salesforce.com) and basic understanding of SQL or PL/SQL is advantageous.
Preferred Qualifications – What Will Set You Apart
- Experience with ERP implementation methodologies (e.g., ASAP, Oracle Fusion) and change‑control processes.
- Exposure to ServiceNow ITBM or similar project‑tracking tools.
- Certifications such as Oracle Certified Associate (OCA) or Oracle Business Analyst Professional.
- Knowledge of JSOX, ISO, or other regulatory frameworks relevant to manufacturing and telecommunications.
- Prior involvement in agile environments or Scrum teams.
Core Skills & Competencies – The DNA of a High‑Performing Analyst
- Process Mapping & Modelling: Proficiency in tools like Visio, Lucidchart, or BPMN for visualizing workflows.
- Requirement Elicitation: Ability to ask probing questions, facilitate interviews, and capture precise business needs.
- Solution Architecture Insight: Understanding of how Oracle modules interact (Order Management, Inventory, Billing, CRM) and how to design cohesive solutions.
- Testing Discipline: Skill in writing test cases, executing test cycles, and documenting defects.
- Change Management: Aptitude for preparing users for new processes, managing resistance, and ensuring smooth transitions.
- Data‑Driven Mindset: Comfort analyzing system reports, dashboards, and metrics to validate solution impact.
- Collaboration: Strong team player who can work across geographically distributed teams and build trust quickly.
Career Growth & Learning Opportunities – Your Path Forward
At AFL, your development is a strategic priority. As a Junior Oracle Business Analyst, you will have access to:
- Mentorship Programs: Direct guidance from senior Oracle analysts and the Manager of Oracle Services.
- Professional Development Budget: Funding for certifications, conferences (e.g., Oracle OpenWorld), and advanced training courses.
- Cross‑Functional Rotation: Opportunities to work on projects within supply‑chain, manufacturing, finance, and sales, broadening your business perspective.
- Leadership Pathways: Clear career ladders toward Senior Business Analyst, Solution Architect, or Product Manager roles.
- Innovation Labs: Participation in internal hackathons and process‑improvement initiatives that can lead to patents or industry‑wide best practices.
Work Environment & Culture – What It’s Like to Be Part of the Team
Our culture is anchored in collaboration, continuous improvement, and respect for work‑life integration.
- Hybrid Flexibility: While the role is remote, we host quarterly in‑person gatherings at our Kent, WA hub to foster personal connections.
- Inclusive Atmosphere: Diversity, equity, and inclusion are woven into every policy and everyday interaction.
- Open Communication: Regular town‑halls, transparent leadership updates, and an open‑door policy encourage idea sharing.
- Health & Safety: Commitment to a safe work environment, both physically (if onsite) and digitally (secure remote tools).
- Community Impact: AFL supports STEM education initiatives and sustainability projects—employees can volunteer and contribute.
Compensation, Perks & Benefits – What We Offer
- Competitive Salary: Aligned with market benchmarks for junior analysts in the telecom manufacturing sector.
- Performance Bonuses: Annual incentive based on individual and company performance.
- 401(k) Matching: Up to 4% dollar‑for‑dollar company contribution.
- Flexible Time‑Off (FTO): Unlimited vacation policy, encouraging you to recharge when needed.
- Health & Wellness Packages: Comprehensive medical, dental, vision, and life insurance, plus Telehealth services.
- Professional Development: Tuition reimbursement, certification subsidies, and access to e‑learning platforms.
- Technology Stipend: Home‑office equipment allowance and a monthly internet reimbursement.
- Employee Assistance Program (EAP): Confidential counseling and resources for personal or professional challenges.
How to Apply – Take the Next Step Toward an Exciting Career
If you are a results‑driven, detail‑oriented professional who thrives in a dynamic, technology‑focused environment, we want to hear from you. Submit your resume, a concise cover letter highlighting your Oracle experience, and any relevant certifications via the link below. Our recruitment team reviews applications on a rolling basis, so early submission is encouraged.
Apply Now – Shape the Future of Fiber Optic Innovation!
Join Our Team and Accelerate Your Career
This is more than a job—it’s a launchpad for a rewarding career in enterprise business analysis within a globally recognized technology leader. We look forward to welcoming a passionate, analytical thinker who will help us drive operational excellence and continue AFL’s tradition of innovation.
Apply Now